Rosemary Tkaczyk
Staten Island,NY
Summary
Profit-minded Sales Professional with demonstrated success driving sustained revenue by working and connecting with customers. Industrious sales professional with solid history of surpassing objectives by promoting products while demonstrating enhanced people skills. Talented at generating leads and closing high-volume sales.
Overview
18
18
years of professional experience
Work History
Sales Associate
Homegoods Stores
Staten Island, NY
10.2019 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
Resident Manager
VERRAZANO GARDEN APTS
Staten Island, NY
12.2008 - 04.2020
- Coordinated vendors such as carpet cleaners, tilers, cable suppliers and satellite and phone service providers.
- Screened and reviewed resident applications by completing credit and criminal background checks and verifying employment and previous rental history.
- Reported and documented maintenance requests and scheduled appropriate services.
- Provided for peaceful and safe tenant relations through complaint management and conflict resolution.
- Collected, recorded and deposited monthly rents from over [Number] tenants.
- Conducted [Number] property move-ins, move-outs and walk-through inspections per [Timeframe].
- Fostered community relationships to improve resident satisfaction through [Activity] and [Activity].
METROPOLITAN DIVISION COODINATOR
Abalon Exterminating
Manhattan, NY
09.2005 - 11.2009
- Received and responded to customer requests via letters, emails, telephone calls and in-person interactions.
- Gathered and organized materials to support operations.
- Coached employees through day-to-day work and complex problems.
- Aided colleagues, managers and customers through regular communication and assistance.
- Entered data, generated reports and produced tracking documents.
- Entered and maintained departmental records in company database.
- Managed office activities by maintaining communication between clients, tracking records and filing all documents.
Education
No Degree - Business Administration And Management
BERKLEY SCHOOLS
Manhattan, NYHigh School Diploma -
ST ANTHONY S COMMERCIAL
Manhattan, NY05.1988
Skills
- Retail Loss Prevention
- Stocking and Receiving
- Upselling Techniques
- Self-Checkout Assistance
- Order Processing
- Time Management
- Inventory Control Procedures
- Teamwork and Collaboration
Timeline
Sales Associate
Homegoods Stores
10.2019 - Current
Resident Manager
VERRAZANO GARDEN APTS
12.2008 - 04.2020
METROPOLITAN DIVISION COODINATOR
Abalon Exterminating
09.2005 - 11.2009
No Degree - Business Administration And Management
BERKLEY SCHOOLS
High School Diploma -
ST ANTHONY S COMMERCIAL
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