Rosemary Youmans-Thompson
Pickerington,OH
Summary
Accomplished finance professional with a proven track record at Pediatric Associates Inc., adept in preparing financial statements and enhancing customer satisfaction. Excelled in general ledger accounting and outstanding customer service, ensuring accuracy and efficiency in financial reporting and client relations. Demonstrated leadership by mentoring new hires and fostering a team-oriented environment.
Overview
18
18
years of professional experience
Work History
Senior Treasure
New Journey Christian Ministries
10.2008 - Current
- Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
- Managed budgets, assets, portfolios, accounts payable, and receivable and general financial reporting procedures.
- Provided treasury and cash management by overseeing reconciliation of banking activity, credit card processing, and sales tax returns.
- Maximized year-end tax benefits by efficiently managing cash flows.
Billing Specialist/Trainer
Pediatric Associates Inc.
11.2019 - 05.2024
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
- Researched and resolved billing discrepancies to enable accurate billing.
- Provided excellent customer service, developing and maintaining client relationships.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Worked with multiple departments to check proper billing information.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Monitored customer accounts to identify and rectify billing issues.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
- Prepared and submitted monthly billing reports to management for financial overview.
- Processed payment via telephone and post payment from insurance companies with focus on accuracy and efficiency.
- Collaborated with customers to resolve disputes.
- Generated accounts payable reports for management review to aid in financial and business decision making.
- Trained and mentored new hired to fulfill various roles.
Team Lead
Canyon Eye Associates
11.2006 - 10.2019
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Worked different stations to provide optimal coverage and meet production goals.
- Post payments
- Scheduled and coordinated appointments, test, and procedures, by establishing proper communication between doctors and patients with more flexibility
Education
Bachelor of Science - Public Administration
Liberty University
Lynchburg, VA12.2022
Skills
- Preparing financial statements
- General ledger accounting
- Processing payments
- Collections understanding
- Bookkeeping
- Outstanding customer service
- Records Organization & Management
Timeline
Billing Specialist/Trainer
Pediatric Associates Inc.
11.2019 - 05.2024
Senior Treasure
New Journey Christian Ministries
10.2008 - Current
Team Lead
Canyon Eye Associates
11.2006 - 10.2019
Bachelor of Science - Public Administration
Liberty University
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