Rosemerline Thomas
Miami
Summary
Experienced in fast-paced retail environments, with a strong background in cash handling, customer service, and transaction processing. Exceptional communication skills and attention to detail contribute to customer satisfaction and operational efficiency. Proven track record of maintaining accuracy and resolving conflicts smoothly. Dedicated to delivering exceptional results. Organized and dependable, excelling at managing multiple priorities with a positive attitude. Willing to take on additional responsibilities to contribute to the team's success.
Overview
8
8
years of professional experience
Work History
Cashier/Customer Service
Mia Market
08.2022 - 05.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Worked with floor team and managers to meet wide range of customer needs.
Cashier/Customer Service
Burger King
02.2018 - 08.2019
- Welcoming the customers when they walk in the door and helping them with anything they need
Cashier/Customer Service
My Dreams Bridal
04.2016 - 01.2018
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
Teacher
World Mission of Jesus Christ Christian academy
01.2017 - 06.2017
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Education
ASN - Nursing
Miami Dade College
Miami, FLAssociate Degree - Arts
Miami-Dade Community College
Miami-Dade County, FL04.2024
High School Diploma -
World Mission of Jesus Christ Christian Academy
06.2017
Skills
- Typing
- Teaching
- Customer Service
- Cleaning
- Cash register
- Speaks Haitian Creole and English
- Guest services
- Phone etiquette
Awards
- Most Improve, 06/12, 6/17
- Valedictorian 6/17
Timeline
Cashier/Customer Service
Mia Market
08.2022 - 05.2024
Cashier/Customer Service
Burger King
02.2018 - 08.2019
Teacher
World Mission of Jesus Christ Christian academy
01.2017 - 06.2017
Cashier/Customer Service
My Dreams Bridal
04.2016 - 01.2018
ASN - Nursing
Miami Dade College
Associate Degree - Arts
Miami-Dade Community College
High School Diploma -
World Mission of Jesus Christ Christian Academy
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