Isabel Curry
San Antonio,TX
Summary
Eager and energetic outgoing team player. Looking to exceed all expectations in my new role. I am optimistic that both my relationship building skills paired with my excellent organizational skills will be an asset to my new team.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Teaching Assistant
Caldwell Independent School District
Caldwell, TX
08.2021 - 03.2023
- To educate young children and prepare for life goals
- Assisted teachers in creating lesson plans and providing instructional materials.
- Maintained a safe environment for all students while adhering to school policies and procedures.
Patient Care Technician
ST JOSEPH'S HOSPITAL
Caldwell, TX
06.2018 - 11.2019
- Collaborated with interdisciplinary teams to provide comprehensive care services.
- Assisted patients with activities of daily living, including dressing and grooming.
- Conducted safety rounds regularly to ensure safe environment for patients.
Claims Customer Service Representative
Wellmed/Optum
San Antonio, TX
10.2017 - 10.2019
- Investigated discrepancies between customer's records and company documents to resolve disputes quickly and efficiently.
- Performed administrative duties such as filing documents related to customer interactions or updating databases with pertinent information.
- Resolved customer complaints in a timely manner and documented details of each interaction with customers.
Health Advocate
West Corporation
San Antonio, TX
08.2016 - 10.2017
- Coordinated patient care among seven multiple location and providers in the healthcare system.
- Assisted with case management activities such as insurance authorizations, financial assistance programs, and other related tasks.
- Maintained accurate documentation of all patient interactions in accordance with HIPAA regulations.
Medical Receptionist
Miguel Saldana MD
San Antonio, TX
06.2010 - 12.2015
- Scheduled patient appointments, verifying accuracy of time and date, Answered phones promptly and directed calls appropriately.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Performed data entry tasks related to billing and collections procedures.
- Processed referrals for specialist care when requested by physicians or patients.
Front Desk Receptionist
Allied Institute of Medicine
San Antonio, TX
06.2008 - 01.2009
- Referrals Coordinator, insurance verification, check- in and check-out of patients, scheduled
- Appointments, data entry, deposits, medical records collected co-pays, collections of delinquent Scheduling
Front Desk Receptionist
TMI Group,Darnall Hospital
Fort Hood, TX
06.2005 - 08.2006
- Scheduled appointments for numerous clinics, in accordance with military health guidelines and services.
- Provided excellent customer service at all times while interacting with both internal and external patients.
- Compiled data from various sources into organized reports for review.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Front Desk Receptionist
Frank C Kretsinger MD
San Antonio, TX
06.2003 - 02.2005
- Answered incoming calls, Created reports on referral ,responded to inquiries and directed calls.
- Adhered to HIPAA regulations when handling confidential patient information.
- Verified insurance coverage for services rendered and collected co-pays when applicable.
- Responded promptly to emails from patients or other healthcare providers.
- Adhered strictly to safety protocols while performing duties within the clinic environment.
Front Office Manager
Kings Daughters Medical Center
07.2003 - 12.2004
- Scheduled appointments for patients in accordance with their individual needs and preferences.
- Maintained accurate patient data, including medical history, laboratory results, billing information and other relevant documents.
- Managed accounts receivable for the practice, ensuring timely payments from insurance companies and patients.
Education
High school or equivalent -
Harlandale High School
San Antonio, TXAssociate of Arts -
St. Philip's College
San Antonio, TXSkills
- Medical Office Experience
- Medical Receptionist
- Hospital Experience
- EMR Systems
- ICD-9 / ICD-10
- Medical Scheduling/Billing
- Medical Terminology
- Medical Records
- Insurance Verification
- CPT Coding
- CSR
- Email Software (Outlook, etc)
- Internet Browser (Netscape)
- Microsoft Excel,word
- Early childhood education
Certification
- Certified Medical Billing & Coding
- Activities Director
Timeline
Teaching Assistant
Caldwell Independent School District
08.2021 - 03.2023
Patient Care Technician
ST JOSEPH'S HOSPITAL
06.2018 - 11.2019
Claims Customer Service Representative
Wellmed/Optum
10.2017 - 10.2019
Health Advocate
West Corporation
08.2016 - 10.2017
Medical Receptionist
Miguel Saldana MD
06.2010 - 12.2015
Front Desk Receptionist
Allied Institute of Medicine
06.2008 - 01.2009
Front Desk Receptionist
TMI Group,Darnall Hospital
06.2005 - 08.2006
Front Office Manager
Kings Daughters Medical Center
07.2003 - 12.2004
Front Desk Receptionist
Frank C Kretsinger MD
06.2003 - 02.2005
High school or equivalent -
Harlandale High School
Associate of Arts -
St. Philip's College
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