Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Rosendo Felix

Ogden,UT

Summary

IT Specialist Profile Experienced and professional IT Specialist with over 3 1/2 years of valuable experience in monitoring project performance, integrity, and availability. Configuring as well as maintaining mission critical systems. Bringing forth a motivated attitude and a variety of powerful skills. Experienced in LAN/WAN design, installation and management. Great technical team member with positive attitude contributing high levels of expertise in network infrastructure, inside plant, server systems and troubleshooting.

Overview

9
9
years of professional experience

Work History

IT Specialist

US Army Reserves
Salt Lake City
09.2017 - Current
  • Attended 22 week course US Army for MOS of 25B (IT Specialist), where I learned fundamental concepts related to networking, protocols, and security
  • Learned foundational concepts of IT and security.
  • Maintained network hardware and software and monitored network to support network availability to end users.
  • Performed day-to-day LAN and WAN administration, maintenance and support.
  • Constructed and maintained Virtual Local Area Network (VLAN).

IT Specialist

Horizon Credit Union
Farmington, UT
03.2018 - 09.2021
  • Duty's at Horizon Credit Union varied greatly from taking technical issue calls, to configuring, implementing, and maintaining switches, routers, storage technology, etc.
  • Received great experience in monitoring security programs, policies, and procedures
  • Ensuring reliability, accessibility of mission critical systems
  • Horizon has helped improve and develop many skills such as communication, attention to detail, troubleshooting skills and more.
  • Configured hardware, devices and software to set up work stations for employees.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • With over 50 employees at Horizon Credit Union I was Primary contact to resolve any issue employee facing.

Education

No Degree - Information Technology

Fort Gordan
Augusta
08.2018

No Degree - Computer Science

Weber State University
Ogden, Utah

Skills

  • Information Technology
  • Training Skills
  • Analytical Thinking Skills
  • IT Troubleshooting
  • Disaster Recovery
  • Active Directory
  • DNS
  • Collaborative Team Player
  • Microsoft Windows and Office
  • Technical Troubleshooting
  • Mobility Devices
  • Hardware and Software Repair
  • Data Recovery
  • Resolving Problems and Incidents

Accomplishments

  • Completed intensive training in database fundamentals and software engineering.
  • Joined the Army as an IT Specialist 2016
  • Experienced almost 4 years on the job, gaining valuable work experience.
  • Been to multiple military training exercises learning/implementing skills learned.

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

IT Specialist

Horizon Credit Union
03.2018 - 09.2021

IT Specialist

US Army Reserves
09.2017 - Current

No Degree - Information Technology

Fort Gordan

No Degree - Computer Science

Weber State University
Rosendo Felix