Rosendo Felix
Ogden,UT
Summary
IT Specialist Profile Experienced and professional IT Specialist with over 3 1/2 years of valuable experience in monitoring project performance, integrity, and availability. Configuring as well as maintaining mission critical systems. Bringing forth a motivated attitude and a variety of powerful skills. Experienced in LAN/WAN design, installation and management. Great technical team member with positive attitude contributing high levels of expertise in network infrastructure, inside plant, server systems and troubleshooting.
Overview
9
9
years of professional experience
Work History
IT Specialist
US Army Reserves
Salt Lake City
09.2017 - Current
- Attended 22 week course US Army for MOS of 25B (IT Specialist), where I learned fundamental concepts related to networking, protocols, and security
- Learned foundational concepts of IT and security.
- Maintained network hardware and software and monitored network to support network availability to end users.
- Performed day-to-day LAN and WAN administration, maintenance and support.
- Constructed and maintained Virtual Local Area Network (VLAN).
IT Specialist
Horizon Credit Union
Farmington, UT
03.2018 - 09.2021
- Duty's at Horizon Credit Union varied greatly from taking technical issue calls, to configuring, implementing, and maintaining switches, routers, storage technology, etc.
- Received great experience in monitoring security programs, policies, and procedures
- Ensuring reliability, accessibility of mission critical systems
- Horizon has helped improve and develop many skills such as communication, attention to detail, troubleshooting skills and more.
- Configured hardware, devices and software to set up work stations for employees.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- With over 50 employees at Horizon Credit Union I was Primary contact to resolve any issue employee facing.
Education
No Degree - Information Technology
Fort Gordan
Augusta08.2018
No Degree - Computer Science
Weber State University
Ogden, UtahSkills
- Information Technology
- Training Skills
- Analytical Thinking Skills
- IT Troubleshooting
- Disaster Recovery
- Active Directory
- DNS
- Collaborative Team Player
- Microsoft Windows and Office
- Technical Troubleshooting
- Mobility Devices
- Hardware and Software Repair
- Data Recovery
- Resolving Problems and Incidents
Accomplishments
- Completed intensive training in database fundamentals and software engineering.
- Joined the Army as an IT Specialist 2016
- Experienced almost 4 years on the job, gaining valuable work experience.
- Been to multiple military training exercises learning/implementing skills learned.
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
IT Specialist
Horizon Credit Union
03.2018 - 09.2021
IT Specialist
US Army Reserves
09.2017 - Current
No Degree - Information Technology
Fort Gordan
No Degree - Computer Science
Weber State University