ROSENIDE VENANT

• Communicated with clients regarding tax situations, providing guidance on financial decisions.
• Maintained complete records of client tax returns and supporting documentation in secured areas.
• Ensured compliance with federal and state tax regulations by staying up-to-date on the latest tax laws.
• Increased client satisfaction by providing accurate and timely tax preparation services.
• Identified potential audit red flags to minimize risk of IRS audits.
• Achieved high levels of accuracy by staying informed on changes in relevant regulations and applying that knowledge to each unique case.

Point of contact for management and property administration: answering multi-line phones, greeting visitors, providing information and referrals, and taking messages as needed.

• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Provide administrative support for the Operations Manager and the General Manager.
• Coordinate and schedule vendors and/or deliveries.
• Contact the Resort Manager and/or staff as needed with questions, and appropriately handle and communicate needs and actions.
• Alternate phone coverage for reception – ensure that calls are answered professionally, and use discretion when taking and distributing messages.
• Maintain office equipment in excellent working order, repairing basic problems (i.e., paper jams, changing toner), and calling service vendors for repairs as needed. Equipment includes a photocopier, a scanner, a phone, a fax machine, postage, and voice mail machines.
• Assist in planning and coordinating meetings (reserve room, set agenda, organize speakers, arrange for food and drinks).
• Assist in scheduling and preparing materials for regularly scheduled staff meetings.
• Ensure the professional appearance of common areas, including the reception, photocopier, conference room, supply rooms, and kitchen areas.
• Restock all program rooms with adequate kitchen supplies, or guest gift baskets.
• Survey the facility for property conditions requiring attention and follow-up.
• Responsible for mail, packages, etc. Opens and routes incoming mail, flyers, and announcements; distributes correspondence and other material to department staff and faculty.
• Complete general clerical tasks as assigned by the supervisor.
• Run various routine errands, as required.
• Ad hoc projects as needed (i.e., supply inventory, storing, and retrieving luggage, etc.).