Rosenmy Puerta
Raleigh,NC
Summary
Collaborative Key Account Manager with demonstrated success in relationship building, negotiating and developing new business within targeted and assigned accounts. Strong analytic, quantitative and technical aptitude with great attention to detail. Self-motivated, driven and adaptable with proven track record of exceeding goals.
Overview
6
6
years of professional experience
Work History
Sales Executive - Key Accounts
Grupo Index, S.A.
01.2017 - 11.2021
- Initiated new business opportunities by identifying potential clients and conducting thorough research on their industry trends.
- Mentored junior sales team members by sharing best practices and providing guidance on effective key account management techniques.
- Established a reputation as a trusted advisor among clients by providing expert guidance on product selection based on their unique needs and goals.
- Utilized extensive product knowledge to upsell additional services, expanding the company''s footprint within existing client accounts.
- Increased sales by building strong relationships with key accounts and understanding their unique needs.
- Conducted regular check-ins with key accounts to discuss progress towards goals, address concerns, troubleshoot issues, and explore new opportunities for collaboration.
- Implemented targeted marketing initiatives to increase brand awareness among prospective clients in the target industries.
- Generated a high volume of repeat business through exceptional account management and customer service skills.
- Leveraged CRM software to track client interactions efficiently and identify areas for improvement in the sales process.
- Organized successful trade show exhibits and networking events to promote company offerings and establish connections with potential clients.
Fragrances and Make Up Sales Associate
Felix Maduro Beauty Store, S.A.
02.2016 - 12.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Social Media Sales.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Education
Bachelor of Science - Law
Universidad Bicentenaria De Aragua
Aragua, VenezuelaMBA - Corporate And Legal Business
Universidad Bicentenaria De Aragua
Aragua, Venezuela05.2012
Skills
- Technical understanding
- Relationship Management
- CRM proficiency
- Account development
- Key Account Management
- Social Media Marketing
- Consultative Selling
- Sales tactics
- Sales Pipeline Management
- Reliability
- Attention to Detail
- Teamwork and Collaboration
Languages
Spanish
Native or Bilingual
Timeline
Sales Executive - Key Accounts
Grupo Index, S.A.
01.2017 - 11.2021
Fragrances and Make Up Sales Associate
Felix Maduro Beauty Store, S.A.
02.2016 - 12.2016
Bachelor of Science - Law
Universidad Bicentenaria De Aragua
MBA - Corporate And Legal Business
Universidad Bicentenaria De Aragua
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