Rose Siders
Fort Riley,KS
Summary
Dependable employee with terrific work ethic and expertise in managing tasks in quick-paced settings. Drove customer loyalty by promptly offering assistance. Committed to engaging customers and maintaining positive, customer-focused store environment. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
12
12
years of professional experience
Work History
Night Stocker
Imax Service Corp.
09.2018 - 04.2019
- Checked for outdated products and removed from inventory.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Performed inventory control, such as counting and stocking merchandise.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Consistently lifted materials weighing as much as 60 pounds.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Operated manual pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Unloaded arriving product stock and moved to store display areas.
Store Associate
EZ Mart Stores
06.2015 - 06.2016
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered questions about store policies and addressed customer concerns.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Used POS system to process sales and returns,
- Spoke to customers in native language to increase loyalty and establish relationships.
- Maintained tidy and organized store to comply with cleanliness standards.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Increased sales and customer satisfaction through personalized servicing.
- Briefed customers regarding shop promotions and discounts by providing coupons and flyers to increase sales.
- Logged reports, expenses, receipts, and sales in company database.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Developed strong rapport with customers and created positive impression of business.
- Prioritized helping customers over completing other routine tasks in store.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Cleaned up gas and other spills in accordance with spill procedures.
- Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
- Monitored fuel levels in tanks, taking note of tanks due for refills.
Store Clerk
Stacy Adams Inc.
08.2009 - 02.2011
- Assisted customer by locating items, processing payments and carrying out heavy purchases.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Performed inventory control, such as counting and stocking merchandise.
- Assisted customers by answering questions and fulfilling requests.
- Increased sales by offering advice on purchases and promoting additional products.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
Food & Beverage Attendant
Rodolfa's Catering Services
04.2007 - 04.2009
- Organized and replenished supplies at food stations to optimize team performance.
- Enhanced dining room operations by removing empty dishes, glassware and silverware to shorten bussing times.
- Replenished food items, paper products and goods to keep pantry well-stocked during busy periods.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Maintained clean and organized venues to comply with hygiene and health regulations.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Provided guests with information about menu items, specials and promotions to provide quality service.
- Greeted and seated guests to provide friendly and welcoming experience.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
- Assisted with setup and breakdown of events, banquets and parties.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Arranged tables and chairs for special occasions and events.
- Established rapport with customers by providing friendly and attentive service.
- Collaborated with other dining room and bar staff to facilitate efficient service.
Education
Some College (No Degree) - Human Development
Sta. Isabel College
Manila, PhilippinesSome College (No Degree) - Hotel, Motel, And Restaurant Management
Manila Montessori College
Quezon City, PhilippinesHigh School Diploma -
Araullo High School
Manila, Philippines03.1991
Skills
- Office Equipment
- Moving Merchandise
- Product and Service Sales
- Customer Transactions
- Cash Register Operations
- Stocking Shelves
- Serve Customers
Languages
Filipino
Native or Bilingual
Timeline
Night Stocker
Imax Service Corp.
09.2018 - 04.2019
Store Associate
EZ Mart Stores
06.2015 - 06.2016
Store Clerk
Stacy Adams Inc.
08.2009 - 02.2011
Food & Beverage Attendant
Rodolfa's Catering Services
04.2007 - 04.2009
Some College (No Degree) - Human Development
Sta. Isabel College
Some College (No Degree) - Hotel, Motel, And Restaurant Management
Manila Montessori College
High School Diploma -
Araullo High School
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