Jean Gardy Augustin

• I greeted incoming clients who were newcomers to the United States and Massachusetts
• I empathize as they explained their situations and forwarded their concerns to the appropriate personnel
• I learned a lot and enjoyed helping the people who came in
• Enhanced base security by developing and implementing comprehensive defense plans.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.

• I have a great customer service experience
• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
• Greeted new customers, discussed specials, and took drink orders.
• Bussed and reset tables to keep dining room and work areas clean.

Through appearance, performance and service orientation, project a consistent image that complements the property.

Adhere to formal operating policies and procedures that mandate certain customer service, access control and emergency response procedures.

Perform routine, building tours.

• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.