Rosetta Loper
Landisburg,PA
Summary
Healthcare professional proven to deliver exemplary level of healthcare service delivery to patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Certified Medical Assistant/Biologic Coordinator
US Digestive Health
01.2012 - Current
- Called and faxed pharmacies to submit prescriptions and refills.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Communicated with patients, ensuring that medical information was kept private.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Spearheaded and implemented new projects to expand scope of engagement.
- Scheduled appointments, managed pre-certifications and verified insurance coverage.
Medical Assistant (Externship)
Masland Associates
08.2011 - 12.2011
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Verified patient insurance coverage and collected required co-payments.
- Prepared exam and treatment rooms for patient visits, availing all necessary supplies and equipment.
Education
Associate of Applied Science - Medical Assisting
YTI Career Institute - Capital Region
Mechanicsburg, PA11.2011
Skills
- Patient Interviews
- Assess Patient Needs
- Account Updates
- Medication Assistance
- Patient Flow
- Answering Questions
- Efficiency Improvement
- Prioritizing Workflows
- Obtaining Authorizations
- Administrative Duties
- Clerical Support
Timeline
Certified Medical Assistant/Biologic Coordinator
US Digestive Health
01.2012 - Current
Medical Assistant (Externship)
Masland Associates
08.2011 - 12.2011
Associate of Applied Science - Medical Assisting
YTI Career Institute - Capital Region
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