Rosetta Mitchell

Handyman service provider operating in Indiana and Illinois, serving residential and commerical projects throughout Northwest Indiana and Chicagoland areas.

• Manage a team of skilled craftsmen, laborers, and administrative staff to ensure efficient workflow throughout each project phase.
• Develop and execute targeted campaigns for optimal lead generation results.
• Devise best customer service practices and train team for consistent delivery.
• Analyze and evaluate client projects to select most cost-effective contractors.
• Negotiate labor contracts with general contractors and subcontractors.
• Review contractor invoices, approving payments on acceptable work.
• Track project costs and other financial metrics to maximize profitability.
• Procure equipment, materials and supplies utilizing streamlined processes, to maximize cost savings and increase in operational efficiency.
• Complete commercial and residential projects on time and within budget by effectively managing resources, schedules, and budgets.
• Oversee effective disposal of construction waste and implemented programs to increase use of recycled materials.

E-commerce retailer and wholesale distributor of mission critical PPE Personal Protection Equipment: N95 masks, nitrile and vinyl gloves, surgical face masks, face shields, antibacterial wipes, hand sanitizer, and Lysol. Serviced more than than 500 medical, municipal, institutional and commercial clients.

• Sourced and managed a diverse portfolio of suppliers, ensuring timely delivery of goods and services at competitive prices.
• Negotiated contracts and agreements with suppliers to achieve best pricing and terms.
• Purchased new products, re-orders and oversaw inventory stocking and availability.
• Monitored inventory levels and avoided shortages with timely replenishment of stock.
• Reduced lead times for critical items by establishing strategic partnerships with key suppliers.
• Streamlined procurement processes for faster order fulfillment and better inventory management.
• Oversaw inventory control, accounting, and supply reports.
• Monitored pricing trends and negotiated pricing to optimize profitability.
• Managed risk effectively by establishing contingency plans for potential disruptions in supply chains or market fluctuations affecting pricing structures.
• Made valuable contributions to planning of promotions, pricing and inventory levels, enhancing inventory flow, revenue, and profits.

China sourcing, manufacturing and global distributor of FF&E commerical contract furnishings and lighting with more than seven years in the supply of high traffic commercial restaurant, hospitality, institution and office projects. Customers include Peet's Coffee & Tea, Whole Foods Market, Mariott, Stanford University, Google, Adobe, Gensler, Udemy, BurgerFi, Detroit Metro Airport, Greenbay Packers and more.

• Sold and supplied FF&E to more than 700 commercial throughout the USA, Canada and international.
• Worked closely with top architectural firms, interior designers and corporate buyers to better understand their needs and deliver furnishing solutions for high traffic environments.
• Identified and sourced quality conscious FF& E manufacturers throughout China that could deliver to a deadline.
• Maintained strong relationships with qualified manufacturing partners, including guiding them to improve their management and pass necessary audits.
• Spearheaded new product launch sales campaigns and negotiated with factory partners for maximized benefit.
• Performed manufacturing observation and trouble shooting to secure the lead time of orders.
• Resolved challenges associated with manufacturing in a Chinese environment.
• Reduced manufacturing defects by conducting thorough root cause analyses and implementing corrective actions.
• Ensured timely delivery of high-quality products by closely monitoring all stages of the production process.
• Anticipated and tracked operational and tactical risks to provide strategic solutions.
• Motivated and evaluated team for performance improvement and goal achievement.
• Established 3PL warehousing and fulfillment center near Port of LA to cut cost and ensure.
• Coordinated global logistics, import/export documentation and arranged ocean freight and air cargo shipments from China to the USA.
• Arranged inland carriage delivery to all points across the US and Canada via LTL, FTL and rail in conjunction with dedicated freight broker at FreighQuote.com.
• Aligned cross-functional teams with corporate objectives to foster collaboration.
• Championed process improvements to enhance overall operational efficiency.

Built and sold sustainable restaurant paper products and packaging distribution company and ecommerce stores. Serviced more than 3000 customers nationwide including chain stores, food service providers and hospitality.

• Developed a sales and order fulfillment partnership with regional paper products supply company, which provided access to $110 million in inventory and warehousing.
• Led e-commerce store development on Magneto platform, PPC ads and SEO optimization te
• Carried emerging and well established brands including International Paper, RockTenn, GoJo, Solut, EcoProducts, Wasara, GreenBox Pizza Box, Huhtamaki, Duro, EcoCraft, Tulsack and more.
• Developed Zero Waste policy for the largest farmer's network in America with more than 400 vendors - Green Market New York.
• Supplied and arranged ocean freight shipments of biodegradable plastic bags to Oxfam Haiti during hurricane relief efforts.

Bi-monthly luxury lifestyle publication geared towards high net worth male readership.

• Hired and managed team of top luxury lifestyle freelancer writers and editors around the world, plus in-house editorial and graphic design teams.
• Developed bi-monthly content calendar that inspired and guided the super affluent and captains of industry to celebrate their success in a bold and unique way.
• Managed resources for competing deadlines and kept multiple project teams on-track to meet challenging targets.
• Coordinated with advertisers to create mutually beneficial campaigns that promoted their products while maintaining editorial integrity.
• Selected relevant images to accompany content for maximum impact.
• Generated and maintained style guides to encourage consistent quality of content.
• Oversaw multiple projects simultaneously by coordinating timelines and resources.
• Launched supplemental publication, Affluent Art Collector.
• Monitored industry trends to keep creative materials fresh and engaging.
• Championed a culture of creativity, encouraging team members to take risks and push boundaries in their work.
• Established and implemented workflows to streamline editing processes.
• Developed comprehensive style guides to maintain brand consistency across all channels.