Rosetta Veasy
Hobart,IN
Summary
Highly motivated and proactive individual with 10+ years experience in both technical, mechanical, customer service, and 3+ years operating, and repairing heavy machinery in industrial setting. With me, I bring leadership ability, organizational skills, professionalism, excellent communication, and interpersonal skills. I work well in a team setting, as well as independently. Also, pays special attention to detail, while taking all safety precautions into consideration.
Overview
15
15
years of professional experience
Work History
Machine Repair Mechanic/Feederman
Gerresheimer Glass
Chicago Heights, IL
02.2022 - Current
- Inspected machines for any loose parts or broken components and replaced them as necessary.
- Repaired malfunctioning machine parts using cutting tools such as drills, taps, reamers, broaches, saws, and grinding wheels.
- Adjusted feed rates and speeds to ensure proper functioning of the machines.
- Troubleshot mechanical problems on a variety of machining equipment.
- Calibrated machine settings according to factory specifications using hand held controllers
- Performed welding repairs on damaged machine frames or housings as needed.
- Assisted in developing preventive maintenance plans for all production equipment.
- Conducted regular inspections of machines in order to identify potential problems before they occur.
- Participated in team meetings with management personnel to discuss issues related to ongoing production operations.
- Researched new methods for increasing efficiency and accuracy on existing processes.
- Adhered to safety regulations when working with heavy equipment, confined spaces and hot work.
- Inspected equipment regularly and performed preventive maintenance as appropriate.
- Diagnosed and repaired machine malfunctions and problems to minimize downtime.
Slot Technician
Hard Rock Casino
Gary, IN
05.2021 - 02.2022
- Assisted customers and personnel with slot machine issues and questions.
- Troubleshot and repaired improperly functioning slot machines to maintain proper working order.
- Promoted positive public image by delivering friendly service to players and employees.
- Identified and attended to potential malfunctions to optimize operations and potential revenue.
- Handled and settled customer complaints and repaired and adjusted minor issues to maintain optimal operations of various gaming machines.
- Answered questions about gaming rules and policies.
- Enforce safety rules and casino policies to maintain order.
- Monitored casino operations and patron behavior for suspicious activity.
- Programmed machines with new software.
Slot Technician
Majestic Star Casino
Gary, IN
04.2015 - 05.2021
- Assisted customers and personnel with slot machine issues and questions.
- Troubleshot and repaired improperly functioning slot machines to maintain proper working order.
- Promoted positive public image by delivering friendly service to players and employees.
- Rebuilt, overhauled, adjusted and calibrated slot machines and gaming equipment.
- Reported underage gambling, intoxication or disruptive behavior.
- Monitored casino operations and patron behavior for suspicious activity.
- Resolved slot machine tilts and coin jams.
Security Dispatcher
Majestic Star Casino
Gary, IN
07.2013 - 04.2015
- Investigated calls and complaints involving fire, theft, accident and hazard reports.
- Answered telephone calls to take messages, respond to questions and provide information during non-business hours.
- Utilized Microsoft Word, and Excel to write reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
- Used radio, telephone and computer system to update first responders with new information.
- Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Collected pertinent information from callers to disseminate to responding units or agencies.
- Circulated among visitors, patrons or employees to preserve order and protect property.
Security Officer
Majestic Star Casino
Gary, IN
04.2010 - 07.2013
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Guarded restricted areas to prevent unauthorized entry.
- Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
- Enforced security regulations and escorted non-compliant individuals to private areas for processing.
- Documented security-related situations and submitted in-depth reports to superiors.
- Verified integrity and accuracy of photo ID's, tickets and passports prior to authorizing passage.
- Monitored security cameras and fire, building and alarm systems.
Assembler
Lear Corporation
Gary, IN
- Removed physical refuse and debris and organized tools to maintain safe work environment.
- Worked at fast and steady pace to meet production goals.
- Maintained neat, organized and clean work areas to avoid safety concerns or production delays.
Education
Certification - EMT
Methodist Hospital
Gary, IN06.2014
High School Diploma -
West Side Highschool
Gary, IN06.2006
Some College (No Degree) - Industrial Technology
Ivy Tech Community College
East Chicago, INSome College (No Degree) - Machine Repair
Prairie State College
Chicago Heights, ILSkills
- Safety Awareness
- Attention to Detail
- Team Collaboration
- Technical Support
- Hand Tools
- Critical Thinking
- Time Management
- Adaptability
- Troubleshooting
- Repairing heavy machinery
Timeline
Machine Repair Mechanic/Feederman
Gerresheimer Glass
02.2022 - Current
Slot Technician
Hard Rock Casino
05.2021 - 02.2022
Slot Technician
Majestic Star Casino
04.2015 - 05.2021
Security Dispatcher
Majestic Star Casino
07.2013 - 04.2015
Security Officer
Majestic Star Casino
04.2010 - 07.2013
Assembler
Lear Corporation
Certification - EMT
Methodist Hospital
High School Diploma -
West Side Highschool
Some College (No Degree) - Industrial Technology
Ivy Tech Community College
Some College (No Degree) - Machine Repair
Prairie State College