Adept at fostering positive guest experiences, I excelled in roles at Clayton Super 8 Motel and Health Care Service Corporation, enhancing operational efficiency and cleanliness. My strong customer service and attention to detail significantly improved patient satisfaction and workplace ambiance, showcasing my ability to manage time effectively and handle sensitive information with discretion.
Work History
Front Desk Receptionist
Clayton Super 8 Motel
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Collected room deposits, fees, and payments.
Dietary Aide/ Cook
Health Care Service Corporation
Kept all kitchen areas clean, tidy and free of hazards.
Served meals to residents in accordance with established schedules and dietary procedures.
Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
Followed all food safety regulations while preparing meals for patients.
Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
Maintained strict levels of cleanliness for tables, floors, and prep areas.
Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
Arranged tray and or table settings with proper tableware, condiments, and tray card.
Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
Discarded outdated food products and maintained waste disposal procedures.
Delivered nourishment and supplements to nurse station for distribution to specific residents.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.
Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
Collaborated with healthcare professionals to develop individualized meal plans based on patient needs, resulting in better health outcomes.
Streamlined meal assembly processes for faster service without compromising quality or accuracy.
Housekeeping
Health Care Service Corporation
Ensured consistent cleanliness throughout common areas by coordinating housekeeping services as needed.
Assisted in the recruitment, hiring, and onboarding process for new housekeeping staff members.
Improved room cleanliness by learning and implementing proper housekeeping techniques.
Mentored junior housekeeping staff members, fostering a supportive team environment and promoting professional growth.
Promoted a safe and comfortable environment by performing light housekeeping duties and maintaining cleanliness.
Upheld company standards for cleanliness by performing routine housekeeping tasks in all work areas.
