Rosezenna Winfield
Cockeysville,MD
Summary
Motivated professional with a strong background in law enforcement and a proven track record of leadership and responsibility. Seeking to leverage my skills and transition into a new career path.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Correctional Officer
Department Of Public Safety And Correctional Services
01.2011 - Current
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Observed behavior of residents individually and in groups.
- Inspected work sites and crew trucks for contraband, cleanliness, and safety.
- Assisted in development of procedures and policies to maintain peace and order in facility.
Asset Transfer Group Representative
T Rowe Price
08.2005 - 11.2008
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
- Updated account information to maintain customer records.
- Responded to customer requests for products, services, and company information.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Documented data and completed accurate updates to case records.
Education
No Degree - Law
SUNY Buffalo State
Buffalo, NYHigh School Diploma -
Brooklyn Studio Secondary School
Brooklyn, NY06.2001
Skills
- Investigative Journalism
- Complex Problem-Solving
- De-Escalating Conflicts
- Microsoft Office
- Restraint Techniques
- Weapons
- Reading Comprehension
- Managing Unit Operations
- Medical Emergency Response
- Instructing
- Microsoft Access
- Strategic Planning
- Contraband Inspections
Certification
Certified Field Training Officer
Certified Weapons Officer
Certified Juvenile Correctional officer
Timeline
Correctional Officer
Department Of Public Safety And Correctional Services
01.2011 - Current
Asset Transfer Group Representative
T Rowe Price
08.2005 - 11.2008
No Degree - Law
SUNY Buffalo State
High School Diploma -
Brooklyn Studio Secondary School