Rosezina Bell
Kansas City,MO
Summary
Dynamic administrative professional with extensive experience at St. Joseph Medical Center, excelling in appointment scheduling and customer service. Proven ability to enhance office efficiency through effective communication and meticulous document management. Recognized for training new staff and maintaining confidentiality, ensuring seamless operations and exceptional support for executive functions.
Experienced with managing office communications, schedules, and records. Utilizes strong organizational and multitasking skills to ensure smooth office operations. Track record of effective communication and problem-solving in dynamic environments.
Professional administrative specialist with proven track record in managing office operations efficiently. Strong focus on team collaboration, problem-solving, and delivering results under shifting demands. Skilled in scheduling, document management, and communication. Known for reliability, adaptability, and maintaining high standards.
Driven and resourceful administrative professional with [Number]+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Recent graduate with foundational knowledge in [Area of study] and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
18
18
years of professional experience
Work History
Secretary
St. Jojeph Medical Center
02.2008 - Current
- Managed appointment scheduling for medical staff and patients, ensuring efficient workflow.
- Coordinated communication between departments to facilitate seamless operations.
- Maintained electronic filing system, enhancing document retrieval and organization.
- Assisted in preparing reports and presentations for administrative meetings.
- Trained new administrative staff on office protocols and software usage.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Enhanced visibility of office policies by creating and distributing employee handbook.
Education
High School Diploma -
St Joseph High Shool
Plaucheville, LA01-2017
Skills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- Keyboarding skills
- Appointment scheduling
- File management
- Document preparation
- Sales support
- Schedule management
- Report writing
- Mail distribution
- Accounts receivable and payable
- Managing purchasing activities
- Appointment coordination
- Digital file management
- Record preparation
- Payment posting
- Inter-office communications
- Meeting support
- Database maintenance
- Accounts payable
- Equipment sterilization
- [Type] report generation
- [Timeframe] balance reconciliation
- Phone etiquette
- Executive support
- Phone reception
- Office staff leadership
- Filing experience
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 30 staff members.
- Supervised team of 13 staff members.
Timeline
Secretary
St. Jojeph Medical Center
02.2008 - Current
High School Diploma -
St Joseph High Shool