Roshan A
Supply Chain Operations
Chennai,Tamilnadu
Summary
Focused 3 year experienced professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and problem-solving leader with self-motivation and tactical mindset.
Overview
3
3
years of professional experience
1
1
years of post-secondary education
2
2
Languages
Work History
Associate- Quality Support LCZ Operations
Pfizer
Chennai, Tamilnadu
11.2021 - Current
- Support the timely batch disposition in SAP regarding COC check, Zuellig, Q-ship, Covid and QTS processes.
- Ensured to perform all the activities with 100% Quality according to the latest SOP laid down.
- Ensured no critical or major finding as a result of audit activities performed on a yearly basis.
- Support for the escalations & back-up on all areas of Quality and ensuring no delays.
- Ensured Certificate(COC check), other documentations, Master data routing set-up and Other SAP T-code Information’s are completely aligned and as per SOP requirements
- Exposure to SAP, Controlant and Fiori application
COC Check:
- Followed up with site and resolved /clarified the certificate with issues
- Responsible for checking the COC for PUURS at the manufacturing site plant BE37 in SAP
Metrics:
- SME for all the metrics related to quality processes.
- Preparing weekly and monthly metrics which is been presented in Tier-2 meetings.
- Created a separate metrics and reports for Japan market due to the lead-time calculation differences.
- Working on methods to automate the monthly metrics and covid batches blocked in BE97 tracker.
ZUELLIG:
- Followed up with ZUELLIG on regular basis in getting the corrected documentation.
- Helped in enhancing the SOP according to the latest market procedures.
Quarantine Shipment:
- Requesting clarification for discrepancies and ensuring documents signed by the Responsible person of the legal entity.
- Proper alignment with R-ship table in SAP
COVID:
- Responsible for Identifying quantities which needs to be blocked/released according to the batch.
- Cross- Checking with SAP and updating the batches blocked in BE97 tracker on a weekly basis.
QTS:
- Ensuring proper follow up with site requesting clarification/stability memo for the T-excursions and other reported incidents.
- Responsible to analyze the discrepancy and triage the T-excursion (PR) as Event or deviation.
Process Associate
Mr. Cooper Mortgage
Chennai, Tamilnadu
09.2019 - 07.2020
- Vast knowledge about the HUD Claims process in Reverse Mortgage.
- In depth knowledge about the US counties and Insurance companies.
- Supported in reducing the lead-time of daily activities performed to drive optimal workflow and business growth.
- More into maintaining of quality comp score than loan counts among the 28 members team. Experience of handling third party calls (includes insurance and tax team).
- Expertise in Analysis and document verification.
- Participated in special projects upon request from department manager.
- Performed quality assurance checks to establish a successful and smooth workflow in compliance with state and federal regulations.
- Exposure to software’s like FileNet, I-assign, SWBC, Data Tree, US Tax collector, assessor, counties and Insurance website’s.
- Met all deadlines, with focuses on Quality..
Education
MBA - Finance
Chennai Business School
Tamilnadu, India 06.2020 - 06.2021
Bachelor of Commerce - Commerce
Loyola College
Tamilnadu, India 06.2016 - 04.2019
Skills
Microsoft office
Accomplishments
- Accomplished smoother transition of Metrics and COC checks when adapted to Fiori Worklist application from excel
- Provided Constant support and feedback to the digital team in Optimization and to discover an easier way of working in the application
- Co-ordinated with Master data and Digital team in successfully automating the Weekly metrics using power query (Excel In-built tool) and automation have greatly helped to reduce the lead-time of preparing Weekly metrics from 3.6hrs to 30mins
- Supported on mitigating the constant issues faced in Zuellig documentation
- Ensured reduction of issues by continuous follow up’s, raising the appropriate issues, understanding and aligning with major site contributors.
- Supported the team in identifying new method of following up with the sites as the activity consumes lot of time.
- Supported in reducing the lead-time of daily activities performed through identifying the waste to drive optimal workflow and business growth.
Interpersonal skills
- Goal oriented, quick learner, resilient, adaptable, professionalism and a Good team player
- Decision-making qualities with proven ability to deliver efficiently under pressure.
- Good Analytical skill and a keen eye for detail.
Cricket, Swimming and Badminton
I'm more interested to play outdoor activities during my free-time and much-more into badminton as it needs your tactical thinking more than physical fitness
Internships
Samarth learning solutions
Email : Info@samarthlearning.com/www.samarthlearning.com
Type : BFSI Training and Development
Duration :December 2018- January 2019
Role : HR Trainee
Summary of work : During the Intern period, visited nearly 5 colleges for recruiting students for BFSI industry for the role of unit manager (entry level). Have observed the entire process and stages involved in recruiting a student in the college and also done some works like fixing appointment for the college and entering the complete details(data-entry) of the students attended, selected and rejected in the system.
Tata consultancy services(TCS)
Website : www.tcs.com
Type : IT, Consulting, business solutions
Duration : August 2019 – September 2019
Role : KYC Process(CIP)- Process Trainee
Summary of work : During the 1-month period, was doing some data validation and entry process for the short duration project which was done for Citi Bank and have some basic exposure to software’s like Lexis Nexis, on-demand, 360 for searching customer details
K & P Training services private limited
Website : https://www.k-p.in/
Type : Training, Consulting, Content Development
Duration : February 2021 – March 2021
Role : Content Developer
Summary of work : During this Internship period, we need to develop courseware which is for students & trainer manual for the teachers to the module called Introduction to financial management and we need to prepare this module in such a simple way that a person with 8th standard knowledge must be capable of understanding it and this is a Program done for the development of entrepreneurs by the Telangana government
Timeline
Associate- Quality Support LCZ Operations
Pfizer
11.2021 - Current
MBA - Finance
Chennai Business School
06.2020 - 06.2021
Process Associate
Mr. Cooper Mortgage
09.2019 - 07.2020
Bachelor of Commerce - Commerce
Loyola College
06.2016 - 04.2019