Roshan Ahuja

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• Worked closely with other departments within the organization to coordinate resources needed for successful events.
• Inputting/Updating inquires and bookings through Amadeus Delphi
• Successfully met tight deadlines by prioritizing tasks and managing time efficiently.
• Increased sales by building strong customer relationships and providing excellent service.
• Improved overall departmental efficiency through continuous process improvement initiatives and workflow optimization.

• Monitored guests and enforced rules, maintaining safety for visitors and staff.
• Maintained good knowledge of park amenities and rules to enthusiastically market facility and services.
• Built and established positive relationships with patrons, team members and supervisors.
• Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
• Delivered information and details of interest about facility to visitors.
• Assisted guests with check-ins, account inquiries and any additional services needed.
• Collaborated in professional team to solve workflow issues

• Supervise 20+ children during parties, camps and events
• Serve as sales representative during community events
• Assist owner in day to day operations
• Plan crafts and events suitable for all ages within budget
• Check in guests and provide creative, fun experience
• Contributed to creative process through original ideas and inspiration
• Demonstrated strong organizational and time management skills
• Demonstrated respect, friendliness and willingness to help wherever needed

• Design and update website accordingly
• Promote sales and events on social media
• Helped manager with daily checklists and last-minute requirements.
• Served as sales representative during events
• Organize previous and present orders

• Assist customers with sales
• Operate cash registers
• Stock and organize floor/stockroom
• Engaged with customers to build rapport and loyalty
• Increased sales by offering advice on purchases and promoting additional products.
• Provided positive first impressions to welcome existing, new and potential customers.
• Helped customers locate products and checked store system for merchandise at other sites.