Java
Roshan Arun
Software Engineer
Mesa,AZ
Summary
Ambitious, career-focused job seeker, anxious to obtain an entry-level Software Development position to help launch career while achieving company goals. Motivated to learn, grow and excel in tech-based industries.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Xbox Advocate
Microsoft
Mesa, AZ
10.2021 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Consulted with outside parties to resolve discrepancies and create expert solutions.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Resolved concerns with products or services to help with retention and drive sales.
Wildcard Server Administrator
Wildcard Studios
Henderson, NV
04.2019 - 10.2019
- Performed day-to-day LAN and WAN administration, maintenance and support.
- Produced average of 30 closed trouble tickets daily.
- Configured networks for smooth, reliable operation to meet business processes and objectives.
- Achieved peak activity, resulting in thousands of dollars in server profit
- Analyzed hundreds of user technical issues through mastery of a plethora of mainframe commands.
Education
M.D. - Software Engineering
Arizona State University
Tempe, AZ 08.2021 - Current
High School Diploma -
Coronado High School
Henderson, NV 08.2017 - 05.2021
Skills
Time Management
Teamwork and Collaboration
Customer Service
Problem-Solving
Analytical and Critical Thinking
Computer Skills
Community advocate
Software
Html
Matlab
C
Timeline
Xbox Advocate
Microsoft
10.2021 - Current
M.D. - Software Engineering
Arizona State University
08.2021 - Current
Wildcard Server Administrator
Wildcard Studios
04.2019 - 10.2019
High School Diploma -
Coronado High School
08.2017 - 05.2021