Roshan James
Thrissur,Kerala
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
MEPC Technician (Electrician)
JYOTHI FACILITY MANAGEMENT PVT.LTD.
Ernakulam, Kerala
01.2023 - Current
- Examined complaints, suggested improved methodologies and recommended system enhancements to promote positive customer service experience.
- Inspected and validated repairs before delivery.
- Reviewed technical manuals and other documents related to product operation and maintenance requirements.
- Used bolts, rivets and screws to fasten parts.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
- Responded promptly to emergency service requests from customers in order to prevent further damage or disruption of service.
- Communicated directly with equipment vendors for defective parts return.
- Updated logs and job reports for completed and pending service calls at shift end.
- Diagnosed problems using test equipment such as multimeters, oscilloscopes, signal generators, power supplies.
- Inspected materials and equipment regularly to check for potential hazards and machine defects.
- Installed new appliances, wiring and machinery in homes with defective equipment.
- Provided technical support services to customers via phone or email communication.
- Followed safety practices to safeguard against injury and damage to property.
- Replaced defective components or parts as needed.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently.
- Conducted Earth pit value test &condition test.
- Responded to emergency callbacks and provided onsite support.
- Connected wires to circuit breakers, junction boxes and components in residential and commercial properties.
- Tested electrical systems and circuit continuity using ohmmeters, voltmeters.
Substation Apprentice
KERALA STATE ELECTRICITY BOARD LIMITED
Guruvayoor, Kerala
01.2022 - 01.2022
- Rebuilt transformers by dismantling, removing and assembling core components.
- Conducted tests on substation components to ensure proper operation.
- Performed visual inspections of power lines and other equipment for safety purposes.
- Understood and followed oral and written directions.
- Planned and completed group projects, working smoothly with others.
Education
Diploma - Electrical, Electronics Engineering Technologies
St Mary's Polytechnic College
04-2023
High School Diploma -
St Antony's Higher Secondary School
03-2019
Skills
- HVAC Systems
- Maintenance and Repair
- Multitasking and Organization
- Power Tools and Equipment
- Routine Inspections and Risk Mitigation
- Equipment Maintenance & System Installation
- VDF controller
- Industrial automation & controls
- Strong interpersonal skills
Accomplishments
- PG diploma in industrial automation and controls.
- Certificate of participation one day workshop on ARDUINO HARDWAR at Vidya Academy of science & Technology, Thrissur
Timeline
MEPC Technician (Electrician)
JYOTHI FACILITY MANAGEMENT PVT.LTD.
01.2023 - Current
Substation Apprentice
KERALA STATE ELECTRICITY BOARD LIMITED
01.2022 - 01.2022
Diploma - Electrical, Electronics Engineering Technologies
St Mary's Polytechnic College
High School Diploma -
St Antony's Higher Secondary School
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