ROSHAN KURIAKOSE PANAKKAL
Scarborough,Ontario
Summary
Committed and hardworking customer service representative with experience processing transactions and assisting customers.
Dedicated to resolving issues, answering customer questions and attending to customer needs or requirements.
Creative problem-solver and out of the box thinker who adds value to any organization.
Friendly, reliable and passionate about servicing customers and professionally versed in product placement and merchandising
Experienced in inventory management and store operations.
Overview
4
4
years of professional experience
Work History
Cashier
V-Mart
07.2022 - 03.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Assistant Inventory Manager (Part Time)
More Supermarkets
04.2020 - 02.2021
- Streamlined inventory processes by implementing efficient tracking and organization systems.
- Assisted in maintaining optimal inventory levels for key products, minimizing stockouts and overstock situations.
- Enhanced customer satisfaction by ensuring timely delivery of products through efficient order processing.
Floor Supervisor (Part Time)
Oxygen Electronics
06.2019 - 09.2019
- Increased sales by proactively engaging with customers and providing product recommendations.
- Assisted in inventory management for optimal stock levels and timely order fulfillment.
- Enhanced customer satisfaction with attentive service and quick resolution of complaints.
Education
Post Graduate Diploma - International Business Management
Centennial College
Toronto10.2024
Diploma - Supply Chain Management
Conestoga College
Brantford, Ontario12.2023
Bachelors of Commerce - Finance
Marian College
Kuttikanam, Kerala, India07.2022
Skills
- Customer Service
- POS Systems
- Cash Handling
- Product Recommendations
- Customer Assistance
- Organizational abilities
- Inventory Management
- Order Taking
- Daily Reporting
- Written and verbal communication
- Sales expertise
Timeline
Cashier
V-Mart
07.2022 - 03.2023
Assistant Inventory Manager (Part Time)
More Supermarkets
04.2020 - 02.2021
Floor Supervisor (Part Time)
Oxygen Electronics
06.2019 - 09.2019
Post Graduate Diploma - International Business Management
Centennial College
Diploma - Supply Chain Management
Conestoga College
Bachelors of Commerce - Finance
Marian College
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