Multi-talented project/product manager offering about fifteen years of experience in orchestrating product enhancements, implementation, forecasting, resource management, and financial planning for clients' IT initiatives.
Overview
16
16
years of professional experience
Work History
Technical Project/Product Manager
Taco Bell
Irvine, CA
07.2023 - Current
Orchestrated a complex ERP rollout across 7000+ locations, ensuring seamless vendor integration and enhancing operational efficiency
Advise executive leadership on project updates, decision-making & strategies for unified goals via steering committees
Lead agile ceremonies for 20-member team, optimizing release management
Develop engagement process for vendors & franchisees, enhancing collaboration
Lead cross functional teams to deliver product iterations, enhancing project timelines and ensuring alignment with stakeholder expectations
Analyze user feedback to prioritize feature development, resulting in product roadmap that addressed key customer needs & improved satisfaction
Coordinate with design and engineering teams to streamline project workflow, foster open communication, and reduce bottleneck
Senior Project Manager
CompassX
Irvine, CA
02.2021 - 07.2023
Led multiple complex projects for a major QSR client through all phases of SDLC for critical transformation across eCommerce, mobile, and Back of House platforms, with a proven go-to-market strategy.
Directed teams with planning, prioritization, execution and coordination to meet critical milestones
Demonstrated effective and excellent leadership skills by managing a diversified team of more than ten resources
Collaborated with cross functional business units, various stakeholders and vendors
Implemented Agile delivery by leading all ceremonies such as daily standup, backlog grooming, retrospective, sprint review, and sprint planning for a team of developers, testers, architect, and product owner
Managed quarterly and annual SOW contracts
Project Manager/Scrum Master
Accenture
Irvine, CA
02.2015 - 02.2021
Led multiple complex projects through all phases of SDLC to transform financial client's legacy systems
Collaborated with cross functional business units, various stakeholders and vendors from inception to implementation
Demonstrated effective leadership skills by managing a diverse global team of more than fifteen resources that includes developers, testers, architects, BSAs
Implemented Agile delivery by leading standup, grooming, retrospective, sprint review, and sprint planning activities
Managed more than $15M in contractual revenue across all the projects
Software Engineer/Project Manager
IBM
Arlington, VA
08.2010 - 01.2015
Spearheaded banking client's transition from legacy Pega application to custom built Java application, enhancing system efficiency and user experience
Implemented Agile, optimizing project delivery and boosting team performance
Coordinated cross-functional teams for seamless performance testing and user training
Managed stakeholder satisfaction, UAT, disaster recovery, and system reliability
Software Engineer
Raytheon
Riverdale Park, MD
07.2009 - 07.2010
Collaborated to develop Java application for NASA satellite, by optimizing code, ensuring robust application & enhancing system efficiency
Utilized strategic coding techniques to address complex software challenges
Education
MBA -
Robert Smith School Of Business, UMD
College Park, MD
05.2014
Bachelor of Science - Computer Science
University Of Maryland - College Park
College Park, MD
05.2009
Skills
IT Strategy, Problem Solving, Decision-making
Hiring, Sales, Detail Oriented, Team Player, Vendor engagement
Time, Resource, & Budget Management, Communication
Microsoft Office, Project, Visio, Smartsheet, Mondaycom