Roshana Agarrat
Kissimmee,FL
Summary
Motivated and adaptable professional with proven leadership and engagement skills. Equipped with a strong work ethic and the ability to excel in team-based or independent work environments. Demonstrated expertise in program management, policy administration, community outreach, and conflict resolution. Possesses advanced proficiency in data management tools, CRM software, and the Microsoft Office suite.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Development Manager
City Year Orlando
Orlando, FL
08.2024 - Current
- Established relationships with key stakeholders in the community to increase visibility of organization's mission.
- Researched potential grant opportunities and wrote compelling proposals for submission.
- Identified, cultivated, and solicited major gifts from individuals, corporations, and foundations.
- Organized and managed fundraising events, such as galas, golf events, and women's leadership events.
- Provided stewardship to existing donors by regularly communicating impact stories and thanking them for their support.
Program Director
Florida Coalition to End Homelessness
, FL
08.2023 - 08.2024
- Hired and developed AmeriCorps members to provide services to individuals experiencing homelessness.
- Devised and implemented a comprehensive strategic plan, ensuring adherence to effective policies and procedures.
- Assisted in the management of the program budget, consistently aligning program operations with budget targets.
- Oversaw program compliance with AmeriCorps and Volunteer Florida guidelines, Continuum of Care, and Managed Care Organization regulations.
- Facilitated staff meetings and educational work sessions such as HMIS training, Medicaid Management System training, Cultural Sensitivity etc., to strengthen staff competencies.
Public Allies Apprentice/Volunteer Manager
Center for Independent Living Central Florida
Winter Park, FL
10.2022 - 08.2023
- Revamped volunteer program policies and procedures, enhancing program efficiency and efficacy.
- Orchestrated recruitment efforts via web, social media, and community outreach events.
- Conducted comprehensive volunteer training sessions and managed personnel records and training manuals.
- Utilized editing and graphic design tools for effective social media promotions and volunteer appreciation initiatives.
- Planned and implemented successful formal and informal volunteer appreciation celebrations.
Grants & Compliance Manager
Rescue Outreach Mission of Central Florida, Inc.
Sanford, FL
05.2022 - 02.2023
- Wrote grant proposals securing funding from private and government agencies.
- Ensured compliance with contract requirements for the American Rescue Plan Act (ARPA) and CDBG Grant.
- Managed financial reconciliation and reviewed purchase documents for reimbursement grants.
- Developed and disseminated educational materials to raise awareness about homelessness and related issues.
- Crafted visual designs and brand messaging elements for consistency across social media platforms.
Temp. ERA Project Coordinator
Volusia County Government
DeLand, FL
12.2021 - 05.2022
- Provided emergency rental assistance to a portfolio of 100 to 150 clients through ARPA funding awarded to the county ensuring a minimum of 85% rental payments for individuals affected by COVID-19.
- Provided emergency utility payments for households impacted by COVID-19.
- Facilitated seamless communication between departments, vendors, landlords and tenants, ensuring timely documentation and payment processing.
- Coordinated access to social services such as housing assistance, food stamps, Medicaid benefits and employment programs.
Intern Program Manager/ CBBG & CARES ACT Grants Assistant
City of Sanford
Sanford, FL
01.2021 - 05.2021
- Assisted in facilitating technical meetings to define project scopes, goals, and deliverables, contributing to the successful planning and implementation of community projects.
- Fostered cooperative and professional relationships with various agencies and community stakeholders, ensuring effective collaboration and communication.
- Maintained an up-to-date understanding of HUD regulations and policies related to community programs, including Section 8, LIHTC, LIHEAP, and HOME.
- Developed and managed necessary files, documentation, policies, and procedures in compliance with federal regulations governing CDBG and the CARES Act.
- Contributed to budget formulation by reviewing and preparing budget estimates and financial plans.
Child Protective Investigator
Department of Children and Families
Orlando, FL
08.2019 - 11.2020
- Conducted comprehensive interviews with children, guardians, medical professionals, and law enforcement to gain insights into individual cases, ensuring the safety of all children involved.
- Maintained meticulous documentation in client records and information systems while organizing client files systematically.
- Analyzed previous child services cases and Florida Department of Law Enforcement (FDLE) data to identify patterns and negative trends for further investigation.
- Cultivated professional relationships with various agencies and individuals, enabling effective collaboration and support for families in need.
- Collaborated with community resources to facilitate pro-social activities for youth and provide families with access to necessary services.
Senior Direct Support Professional
Young Adult Institute
Brooklyn, NY
02.2016 - 06.2019
- Coached individuals on independent living skills including personal hygiene, meal preparation, budgeting.
- Assisted in developing individualized service plans for each person served.
- Served as an advocate for persons served by attending meetings with families and outside agencies and providers.
- Managed crisis situations calmly while maintaining professional boundaries.
Education
Doctorate - Public Administration
Liberty University
Lynchburg, VA01-2026
Masters of Nonprofit Management -
University of Central Florida
Orlando, FL2022
Masters of Public Administration -
University of Central Florida
Orlando, FL2022
Bachelor of Science - Psychology
University of Central Florida
Orlando, FL2016
Certification
- Volunteer Management, Edyth Bush Institute, Rollins College
- Fundraising, University of Central Florida
- Youth Mental Health First Aid, National Council for Mental Wellbeing
Timeline
Development Manager
City Year Orlando
08.2024 - Current
Program Director
Florida Coalition to End Homelessness
08.2023 - 08.2024
Public Allies Apprentice/Volunteer Manager
Center for Independent Living Central Florida
10.2022 - 08.2023
Grants & Compliance Manager
Rescue Outreach Mission of Central Florida, Inc.
05.2022 - 02.2023
Temp. ERA Project Coordinator
Volusia County Government
12.2021 - 05.2022
Intern Program Manager/ CBBG & CARES ACT Grants Assistant
City of Sanford
01.2021 - 05.2021
Child Protective Investigator
Department of Children and Families
08.2019 - 11.2020
Senior Direct Support Professional
Young Adult Institute
02.2016 - 06.2019
Doctorate - Public Administration
Liberty University
Masters of Nonprofit Management -
University of Central Florida
Masters of Public Administration -
University of Central Florida
Bachelor of Science - Psychology
University of Central Florida
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