Summary
Overview
Work History
Education
Skills
Timeline
Generic

ROSHANA DENSMORE

Lisle,IL

Summary

I have work in two professions for a little over10 years. During that time I have spent the last7½ years in managerial roles for both companies. Professionalism, dedication, highly motivation, fast learner, and data driven are just some of the skills that have been acquired during my tenures.

Overview

16
16
years of professional experience

Work History

Midway Food and Liquors
02.2009 - Current
  • Responsible for running operations during rotating shifts
  • Responsible for ensuring all employees following City of Chicago Guidelines in regards to public dispensing of lottery ticket sales and alcohol sales
  • Responsible for ensuring all employees are on time and equipped to handle public demand
  • Responsible for ensuring all employees are respectful, professional, and display mannerisms appropriate to servicing the public
  • Responsible for delegation responsibilities to the back-up manager
  • Responsible for weekly meetings in regards to product changes, changes to municipal codes involving lottery ticket sales and alcohol sales

Safety Officer

Allied Universal Security Services
Chicago, Illinois
10.2021 - 12.2024
  • Conferred frequently with specialists to stay current on compliance requirements and procedures.
  • Enforced regulatory policies and procedures across different teams and programs.
  • Developed and implemented compliance policies and procedures.
  • Investigated reported and identified compliance issues against accepted standards.
  • Conducted site inspections and audits, recording findings and recommending corrective actions on final reports.
  • Documented all safety-related issues within the organization's database system.
  • Coordinated emergency response teams during drills or actual events such as fires, chemical spills.
  • Provided training on safe work practices, emergency procedures, hazardous materials handling and other topics related to occupational health and safety.

Mr. Wiggles Trucking & Cartage LLC
08.2008 - 06.2019
  • Promoted to Operations Manager in charge of12 drivers6/1/2010
  • Responsible for ensuring all employees comply with and are following all Department of Transportation guidelines
  • Responsible for coordinating with the safety officer in analyzing and tracking performance reviews
  • Responsible for auditing route planning, operations, and equipment tracking
  • Responsible for ensuring compliance auditing of logbooks, drivers licenses, endorsements, Haz-mat certifications, and other pertinent DOT documents
  • Responsible for ensuring all employees are respectful, professional, and display mannerisms appropriate to servicing the public
  • Responsible for submitting reports to the owner in regards to deficiencies amongst drivers and or complaints from Shippers, Consignee’s, and the public

Education

Some College (No Degree) - Social Studies Education

Dusable High School
Chicago, Illinois
06-1998

Skills

  • Active listening

Good Customer service skills

  • Excellent communication
  • Planning
  • Multitasking
  • Networking
  • Dependable and responsible
  • Problem-solving

Timeline

Safety Officer

Allied Universal Security Services
10.2021 - 12.2024

Midway Food and Liquors
02.2009 - Current

Mr. Wiggles Trucking & Cartage LLC
08.2008 - 06.2019

Some College (No Degree) - Social Studies Education

Dusable High School

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ROSHANA DENSMORE