Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roshana Stewart

Obetz

Summary

Pursuing full-time role that promotes professional presentation. I have a high functioning ability to prioritize demands in a multi - tasked environment. I have a positive attitude and great communication skillset. I am someone who is reliable, and prefer to maintain organization in a workplace. I have a passion to assist others. Ready to help a company achieve desired goals with expectations of developing growth.

Overview

11
11
years of professional experience

Work History

Homeowner Service Intake Coordinator

Habitat for Humanity Mid Ohio
04.2023 - 06.2025
  • Acted as first point of contact to provide service to anyone who was interested in the homeownership program.
  • Answered phone calls and provided new homeowner applicants and current homeowners with required paperwork to initiate services.
  • Developed relationships with referral sources, resulting in increased referrals for services provided by various organization to assist families / individuals in need.
  • Enhanced office productivity by handling high volume of callers per day.
  • Managed high-volume files efficiently while observing the detail throughout each case''s progression.
  • Implemented great performance in record-keeping as per organizational standards, ensuring accuracy across all documents.
  • Improved efficiency within the department by prioritizing tasks and managing time effectively.
  • Maintained accurate and up-to-date files.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
  • Created action letters for current and existing applicants.

Receptionist

JAG Healthcare
07.2017 - 06.2022
  • Managed front desk operations, ensuring efficient handling of phone calls and visitor inquiries.
  • Processed incoming and outgoing correspondence, facilitating timely communication across departments.
  • Utilized office management software to track visitor logs and maintain records accurately.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Maintained confidentiality of information regarding clients and company.
  • Facilitated positive customer experiences by resolving complaints and inquiries promptly and professionally.

Service Specialist

Southeast Inc.
04.2014 - 06.2017
  • Performed intake/ evaluation on new clients.
  • Developed strong relationships with clients to enhance service retention.
  • Professionally maintained an organized/ efficient work environment.
  • Protect residents/ staff with safe operations at all times which includes following proper procedures.
  • Provided knowledgeable service and support for all customer needs.
  • Maintained accurate record-keeping with proactive attention to client information updates.
  • Greeted incoming guest, notified personnel of guest arrivals.
  • Answered numerous phone calls throughout the day using multi - line system while taking messages or directing them to correct personell.

Education

Associate of Arts - Social Work

CSCC
Columbus
06-2026

Skills

  • Data Entry and management
  • Office software proficiency
  • Business correspondence
  • Client/ Customer relations
  • Staff training
  • Interpersonal
  • Time efficiency

Timeline

Homeowner Service Intake Coordinator

Habitat for Humanity Mid Ohio
04.2023 - 06.2025

Receptionist

JAG Healthcare
07.2017 - 06.2022

Service Specialist

Southeast Inc.
04.2014 - 06.2017

Associate of Arts - Social Work

CSCC

Similar Profiles

CREATE PROFILE