ROSHANDA MOULTRIE
Las Vegas
Summary
Passionate and detail-oriented customer service professional with (5 plus) years of experience. Trained in and successfully executed conflict resolution. Eager to build customer loyalty, applying interpersonal and good communication skills. Excellent time management, problem-solving, and leadership abilities.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Home Care Assistant
Valley Home Health
Fresno
08.2022 - Current
- Personalized care and assistance with daily living activities to enhance client comfort.
- Provided compassionate companionship and emotional support to improve client quality of life.
- Assisted clients with mobility challenges, enabling them to maintain a sense of independence.
- Monitored health conditions closely and reported changes to healthcare professionals to ensure client safety and well-being.
HOUSEKEEPER
Homewood suites by Hilton
10.2019 - 05.2021
- Ensured cleanliness and sanitation of bedrooms, bathrooms and common areas including scrubbing, mopping, vacuuming, polishing, dusting, windows and using germicides
- Ensured cleanliness and sanitation of bedrooms, bathrooms, and common areas by scrubbing, mopping, vacuuming, polishing, dusting, cleaning windows, and applying germicides to enhance guest comfort and satisfaction.
- Secured units by verifying locks and confirming no unauthorized access during cleaning.
- Addressed customer cleaning requests by providing tailored services based on individual needs.
Private Caregiver
Ira Hartley
Fresno, California
08.2018 - 11.2020
- Administered medications according to prescribed schedules and guidelines.
- Assisted clients with daily activities and personal care needs.
- Provided companionship and emotional support to enhance client well-being.
- Collaborated with healthcare professionals to ensure proper care routines.
- Documented client progress and changes in health status regularly.
- Maintained cleanliness and organization in client living spaces.
Education
HIGH SCHOOL DIPLOMA -
Hoover High Scool
Fresno, CaliforniaSkills
- Medication administration
- Health monitoring
- Daily living support
- Care coordination
- Care plan coordination
- Mobility assistance
- Patient interaction
- Family education
- Customer relations
- Verbal communication
- Customer relationship management
- Safety compliance
- Planning
- Teamwork
- Creative thinking
- Motivation
- Care plan coordination
Certification
CPR
Timeline
Home Care Assistant
Valley Home Health
08.2022 - Current
HOUSEKEEPER
Homewood suites by Hilton
10.2019 - 05.2021
Private Caregiver
Ira Hartley
08.2018 - 11.2020
HIGH SCHOOL DIPLOMA -
Hoover High Scool