Roshanda Mott
Balch Springs,TX
Summary
I am a team player and flexible with working with others to meet hourly or daily quotas. I have the passion for helping people. I have experience in registering patients into the computer and doing there appointments. I have experience in th billing and maintaining patients records. I have experience greeting the patient and gathering documentation assisting with forms and verify patient eligibility for services. I know how to answer the telephone and answer callers question or transfer call to appropriate staff member. I confirms and make sure the patients information is correct. I am very dedicated to my job and do as I am told. i think i would be a candidate for this position.
Overview
26
26
years of professional experience
Work History
Environmental Service Technician
Oak West Peritoneal Dialysis Clinic
Dallas, TX
12.2020 - Current
- Ensured cleanliness and sanitation of patient areas using established protocols.
- Maintained inventory of cleaning supplies and equipment to support operational needs.
- Collaborated with healthcare teams to ensure hygienic environments for patient care.
- Developed best practices for infection control procedures, enhancing overall clinic safety.
Case Management Assistant/Floor Supervisor
North Texas Rehabilitation Center
Garland, TX
09.2012 - 10.2020
- Monitored patient progress and reported updates to case managers, improving care coordination
- Conducted intake assessments to gather relevant information for effective case management
- Streamlined administrative processes, reducing paperwork errors and enhancing workflow efficiency
- Developed strong relationships with patients and families, providing emotional support throughout their medical journey.
- Maintained detailed case notes documenting each interaction with clients, ensuring a consistent approach across the care continuum.
- Maintained up-to-date and accurate contacts and progress note records.
Medical Screener/Reception Technician
CSL Plasma Behring
Dallas, TX
11.2007 - 12.2012
- Conducted initial health screenings to evaluate donor eligibility and ensure compliance with safety protocols.
- Explained donation procedures to potential donors, fostering a clear understanding of the process.
- Trained new staff on health screening protocols, enhancing team performance and adherence to standard
- Registered new and current donors and conducted series of screening procedures to determine suitability for [Type] donations.
Order Filler/Warehouse Order Picker/Quality Control Inspector
Sears Logistics Services Inc.
Garland Texas
08.2000 - 09.2007
- Fulfilled orders by accurately picking and packing items for shipment.
- Operated warehouse equipment, ensuring safety compliance and efficient workflow.
- Maintained inventory accuracy through regular cycle counts and stock adjustments.
- Collaborated with team members to streamline order processing and reduce delays.
- Monitored quality control measures to ensure product standards were met.
Education
High School Diploma -
Wossman High School
Monroe, LANo Degree - Medical Assistant Certificate
ATI Career Institution
Dallas, TXSkills
- Teamwork and collaboration
- Customer service
- Time management
- Multitasking
- Reliability
- Organizational skills
- Adaptability and flexibility
- Active listening
Timeline
Environmental Service Technician
Oak West Peritoneal Dialysis Clinic
12.2020 - Current
Case Management Assistant/Floor Supervisor
North Texas Rehabilitation Center
09.2012 - 10.2020
Medical Screener/Reception Technician
CSL Plasma Behring
11.2007 - 12.2012
Order Filler/Warehouse Order Picker/Quality Control Inspector
Sears Logistics Services Inc.
08.2000 - 09.2007
High School Diploma -
Wossman High School
No Degree - Medical Assistant Certificate
ATI Career Institution