Roshanna Gainyard
Far Rockaway,NY
Summary
As a housing specialists i feel my prior work history will influence me to be committed to maintaining positive communications and relationships with clients, property managers, landlords and housing agencies in NYC . Expertise in providing housing coordination services, supporting clients in maintaining independent housing goals and performing thorough housing inspections. Excellent case management, recordkeeping and problem-solving capabilities. Earnest individual with experience in human services field providing support and guidance to individuals in need. Devoted professional proactively and quickly identifies best course of action for given scenarios. experienced in advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Officer
Westhab Inc
Far Rockaway, NY
08.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Security Officer
Arrow
Manhattan, NY
02.2023 - 08.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
Security Officer
Allied Universal Security Services
Queens, NY
08.2021 - 08.2022
- Collaborated with Human Resources to address employee concerns regarding personal safety, workplace violence prevention, and emergency response protocols.
- Conducted pre-employment background checks on prospective hires as part of the organization''s commitment to maintaining a secure workforce environment.
- Interacted assertively but non-confrontationally with personnel and general public.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Security Officer
Arrow
Brooklyn, NY
04.2019 - 09.2021
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Interacted assertively but non-confrontationally with personnel and general public.
- Wrote detailed reports of all security breaches and investigations.
Education
High School Diploma -
FDNY High School
06.2020
Skills
- Company standards
- Workplace Efficiency
- Typing skills
- Data Confidentiality
- Basic math
- Problem resolution
- Microsoft Teams
- Strong computer skills
- Excellent Organizational Skills
- Client Relationship Building
- Negotiation
- Referrals and networking
- Case Management
Accomplishments
- Completed Sadie Nash leadership project
- Certified Phlebotomy technician
Certification
- Obtained Security Guard License - 2021
- Security on the job Training - 2021
- First Aid/CPR Certified - 2021-2024
- Fire Gard (F02) - 2023-2025
- Certified Phlebotomy technician - 2023
Timeline
Security Officer
Westhab Inc
08.2023 - Current
Security Officer
Arrow
02.2023 - 08.2023
Security Officer
Allied Universal Security Services
08.2021 - 08.2022
Security Officer
Arrow
04.2019 - 09.2021
High School Diploma -
FDNY High School