Roshanta Flagg
Salisbury,NC
Summary
Effective Warehouse operational lead with expertise in warehouse safety and restocking duties. Promoting strong history working for same company for 5 years. Dedicated to assisting warehouse operational lead by accurately routing products and maximizing efficiency. Skilled at operating on feet for extended shifts to manage more than 1000 packages every shift. Well-organized, reliable and hardworking with solid record of exceptional productivity and efficiency. Conversational skills. Dedicated team player bringing mechanical maintenance knowledge, repair skills and shipping experience. Ready to take on permanent [Job Title] position at company and offering [Number] years of related experience. Effectively inspects items, prepares packages and manages efficient shipments. Experienced Loading lead with over 2 1/2years of experience in Management Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.
Developed exceptional organizational and leadership skills in fast-paced warehouse environment, ensuring efficient operations and team collaboration. Demonstrates expertise in inventory management, logistics, and process optimization. Seeking to transition into new field, leveraging transferrable skills to contribute to dynamic and efficient work environment.
Overview
12
12
years of professional experience
Work History
Warehouse Operations Lead
Aldi Distribution Center
01.2022 - Current
- Responded quickly to urgent requests from sales teams, expediting orders as needed without compromising on quality or accuracy.
- Reduced workplace accidents through strict adherence to safety protocols and regular equipment maintenance.
- Optimized storage space utilization, reorganizing product layouts and implementing a more efficient shelving system.
- Collaborated with transportation partners to ensure timely delivery of products to customers nationwide.
- Managed daily operations, delegating tasks to team members and ensuring timely completion of assignments.
- Enhanced warehouse efficiency by implementing new inventory management systems and procedures.
- Resolved issues related to customer returns, damaged goods or incorrect shipments promptly and professionally, maintaining positive relationships with clients.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Helped train new employees in safe practices and warehouse procedures.
- Strapped items down over protective padding to secure throughout transportation.
Warehouse Order Selector
Aldi Distribution Center
11.2020 - Current
- Contributed to overall warehouse success through proactive communication with supervisors regarding potential issues or areas for improvement.
- Reduced errors in order fulfillment by conducting thorough quality checks before packing and shipping.
- Collaborated with team members to maintain a clean and organized work environment, ensuring optimal efficiency and safety.
- Boosted customer satisfaction through accurate order fulfillment, resulting in fewer returns due to incorrect items shipped.
- Contributed to a positive team atmosphere by maintaining a professional attitude and offering assistance to coworkers when needed.
- Safely operated heavy machinery, such as forklifts and pallet jacks, to transport picked orders to the packing area.
Picker Packer
J C Penny Wear House
06.2019 - Current
- I field and picked orders that I receive and pack them up to be shipped out
- I also sort though jewelry and tag it and inspected it to be put on floor for picking and packing to be ship out
- Checked inventory and selected [Type] products from specific locations based upon customer orders and availability
- Prepared orders for shipment by inserting associated paperwork, tagging boxes and scanning barcodes to upload package data to tracking system
- Completed more than [Number] orders each day with efficient picking and packing of shipments
Home Caregiver
Atlas Home Health
01.2017 - 06.2019
- I was a care giver helping the patient out around his or her home helping out with there med's and things that that they needed cleaning and cooking around the home an sometimes take them to the doc
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions
- Worked to improve and enhance patient lives through effective and compassionate care
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness
- Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops
- Completed entries in log books, journals and care plans to document accurately report patient progress
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life
Cashier
Walmart
02.2014 - 01.2017
- Help out with the customer services desk and casher checking out the customer
- Reviewed weekly sales circulars and monitored price changes
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Processed POS transactions, including checks, cash and credit purchases or refunds
- Answered questions about store policies and concerns to support positive customer experiences
- Checked prices for customers and processed items sold by scanning barcodes
- Trained as [Job title] and provided back-up coverage to provide customers with optimal support
- Operated cash register for cash, check and credit card transactions with [Number]% accuracy
- Maintained organized and clean customer areas by completing daily recovery checklists
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency
- Checked identification for proof-of-age and refusing alcohol sales to underage customers
Cashier Sales Associate
Kangaroo Express
03.2013 - 02.2014
- Casher gas station checking the custmers out and helping around the store
- Mentored new team members on registers, meeting customer needs, maximizing group performance and maintaining high satisfaction with customers
- Consistently met upsell goals by highlighting target merchandise with strategic promotional approaches
- Trained as [Job title] and provided back-up coverage to provide customers with optimal support
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Worked closely with [Job title] to solve problems and handle customer concerns
- Quickly and accurately counted drawers at start and end of each shift
Education
High School Diploma -
North Western High
Rockhill, SCSkills
- Warehouse safety
- Order fulfillment
- Purchasing
- Fast learner
- Load planning
- Problem-solving
- Safety standards
- Loading and unloading
- Collaborative teamwork
- Employee safety
- Verbal and written communication
- Team building and leadership
- Operations management
- Staff supervision
- Conflict resolution
- Coaching and motivation
Timeline
Warehouse Operations Lead
Aldi Distribution Center
01.2022 - Current
Warehouse Order Selector
Aldi Distribution Center
11.2020 - Current
Picker Packer
J C Penny Wear House
06.2019 - Current
Home Caregiver
Atlas Home Health
01.2017 - 06.2019
Cashier
Walmart
02.2014 - 01.2017
Cashier Sales Associate
Kangaroo Express
03.2013 - 02.2014
High School Diploma -
North Western High
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