Summary
Overview
Work History
Education
Skills
Timeline
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Roshaudric Green

Dallas,TX

Summary

Proven track record in enhancing customer satisfaction and streamlining inventory processes at Fiesta Mart LLC. Excelled in product rotation and stock organization, significantly reducing losses. Demonstrated exceptional communication skills, contributing to a positive shopping experience. Achieved notable improvements in cleanliness and safety standards, ensuring a welcoming environment for all customers.

Frozen department professional with strong expertise in inventory management, customer service, and product organization. Adept at maintaining optimal stock levels and ensuring high-quality presentation of frozen goods. Proven ability to work collaboratively within team and adapt to changing demands. Skilled in time management, problem-solving, and maintaining clean, organized work environment. Reliable and focused on delivering exceptional results.

Overview

10
10
years of professional experience

Work History

Diary Frozen Clerk

Fiesta Mart LLC
10.2023 - Current
  • Maintained cleanliness and organization in frozen section for optimal product visibility.
  • Stocked frozen food items to ensure shelves were always full and appealing.
  • Assisted customers with locating products, improving overall shopping experience.
  • Rotated stock to ensure freshness and compliance with safety standards.
  • Helped customers to find specific frozen products, enhancing satisfaction.
  • Cleaned work area to maintain hygiene standards.
  • Checked expiration dates for quality assurance and customer safety.

Grocery Clerk

Fiesta Mart LLC
01.2021 - 05.2022
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Ensured proper storage conditions for perishable items, resulting in reduced spoilage rates.
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
  • Enhanced store cleanliness through diligent maintenance of aisles, shelves, and display areas.
  • Communicated with customers and staff politely and professionally to uphold store standards.
  • Collected shopping carts from parking lot and returned to stand to keep lot organized.
  • Utilized problem-solving skills to address unique situations or challenges within the store environment effectively.
  • Retrieved items for customers and verified prices.
  • Contributed to increased sales performance by stocking shelves in a visually appealing manner.
  • Implemented waste reduction strategy by rotating stock and managing expiring products, reducing losses.

POS Associate

Kohl's
10.2017 - 02.2018
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Operated multiple POS systems proficiently, allowing for seamless transitions between different workstations as needed.
  • Handled sensitive customer data with discretion while processing credit card payments or personal checks.
  • Completed sales transactions swiftly without sacrificing attention to detail or quality of service.
  • Supported the sales floor team by responding quickly to requests for assistance or additional staffing at the registers during busy periods.

Usher Ticket Taker

American Airlines Center
09.2014 - 06.2015
  • Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Worked with other staff members to facilitate smooth flow of operations.
  • Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
  • Directed ticket holders to seats and facility locations.
  • Managed crowd control effectively, ensuring timely seating and minimizing disruptions.
  • Monitored entrance and exit of venue to guarantee safety of guests.
  • Maintained professional demeanor to represent venue and create positive impression.
  • Maintained a safe and clean environment for patrons by performing regular facility checks and resolving any issues promptly.
  • Assisted patrons with seating by giving directions and lighting paths.
  • Contributed to positive team dynamics, working closely with coworkers to create a welcoming atmosphere for guests.
  • Monitored events to identify potential problems and minimize disruptions.
  • Participated actively in pre-show briefings so as always be informed about necessary details relevant to an upcoming show.
  • Collaborated with other ushers to facilitate smooth transitions between performances and intermissions.
  • Enhanced customer experience by providing friendly and efficient ticket-taking services.
  • Provided guidance on seating and ticketing procedures to increase customer satisfaction.

Education

High School Diploma -

Wilmer Hutchins High School
Dallas, TX
06-2014

Skills

  • Inventory management
  • Stock organization
  • Product rotation
  • Customer assistance
  • Time management
  • Communication skills
  • Problem solving
  • Attention to detail
  • Customer satisfaction
  • Cleanliness standards
  • Safety awareness
  • Pallet jack operation

Timeline

Diary Frozen Clerk

Fiesta Mart LLC
10.2023 - Current

Grocery Clerk

Fiesta Mart LLC
01.2021 - 05.2022

POS Associate

Kohl's
10.2017 - 02.2018

Usher Ticket Taker

American Airlines Center
09.2014 - 06.2015

High School Diploma -

Wilmer Hutchins High School

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Roshaudric Green