ROSHAUN FIELDS
Homewood,IL
Summary
Personal Office Administrator with over 20 years of experience prioritizing multiple tasks requiring prompt solutions. Excellent interpersonal, organization, time management and written/oral communication skills. As well as the ability to balance workload and projects while maintaining a positive and professional demeanor. Strong understanding of basic business concepts and practices; work independently with minimum supervision.
Overview
16
16
years of professional experience
Work History
Office Administrator
BWF Construction
07.2021 - Current
- Manage all aspects of daily office operations
- Administration of office procedures
- Coordinate with subcontractors
- Manage aspects of HR functions including recruitment, on-boarding, and employee relations
- Collect and tally timesheets, prepare and process payroll, certified payroll LCPTracker
- Establish and maintain positive business relationships with clients and colleagues at all organizational levels
- Prepared and distributed emails, correspondences memos, letters, and forms
- Supervise staff to ensure tasks are completed in a timely manner
- Prepare RFP, RFQ, IFB, Proposals and Contracts
- Perform/direct clerical tasks on the projects
- Coordinating with suppliers
- Prepare close out documents for projects
- Process invoices
- Track, report and submit dues to various unions.
Administrative Assistant
A & M General Contractor, Corporation
01.2016 - 07.2021
- Administration of office procedures
- Collected and tallied timesheets
- Prepared and processed payroll
- Prepared accounts payable and receivables
- Provided research for new opportunities (i.e., RFP, RFQ, IFB)
- Prepared RFP’s RFQ’s IFB’s, and proposal
- Prepared and distributed emails, correspondences memos, letters, and forms
- Communicated with subcontractors regarding schedules
- Communicated with property managers regarding contracts and projects
- Prepared shareholders and board of directors’ minutes
- Worked with management, cross-functional teams, and vendors/clients in the execution of daily tasks
- Generated and maintained records, oversaw projects, kept team on track to meet deadlines
- Developed and maintained office filing system, scheduled appointments, answered and direct phone calls.
Virtual Assistant
VellisBooks PR Service
01.2013 - 01.2017
- Provided administrative, creative, and technical support, manage contact lists and customer spreadsheets, maintain calendar, and set up meetings
- Prepared and sent out emails, newsletters, and requested information to clients
- Handled client’s inquiries by phone or email
- Updated content on the website, monitor VB Facebook Pages, market and internet research, development and maintenance of websites and social media pages
- Graphic designer.
Independent Contractor
Liveops
01.2010 - 01.2013
- Direct Response - Answered Direct Response calls that are generated by half-hour long infomercials that clearly state the offer and price up front
- Also introduced and converted Upsell items and third party offer into sales
- Commissioned Program-Sales Pro - Promoted to the Commissioned Program, which is a highly selective, exclusive group of agents who have the opportunity and ability to sell and convert 'soft offers' into sales
- Live Transfer - Received calls from various sources to present different offers to callers
- Calls are generated via other call center partners, websites, text messages, etc., where a caller sees or hears a teaser script and opts to hear additional information
- Presented the offers to the caller and converted those offers into a sale
- Collected the caller’s information, processed their orders for submission, and properly disposed of the calls within the networking system once the offers were converted into sales.
Owner
Creative Seeds LLC
01.2008 - 01.2010
- Owned, managed, and handled all aspects of the business, which provided a variety of everyday gifts, custom gift baskets, home accents, local artist works via consignment and event management services
- Designed and assembled all custom gift baskets for all occasions
- Designed and displayed all business clientele items in a fashion that promoted their services and businesses in a functional yet appealing manner
- Handled all marketing and design materials including website development, business and postcards, and e-mail campaigns
- Performed all duties of opening and closing the business daily
- Handled all aspects of the business, including customer service, sales, and purchasing, accounting, and planning events for the business as well as clients.
Education
Robert Morris College
Skills
- Microsoft Office
- QuickBooks,
- Office Administration
- Payroll
- Calendar Management
- Business Correspondence
- Processing Expenses
- Typing 65WPM
- Payroll Administration
- Meeting Coordination
- Staff Management
- Business Administration
Accomplishments
- Contributed to winning contracts with CHA, City of Chicago, Cook County, Cook County Land Bank, and various property management companies totaling over $7,000,000.00.
- Certificate of Completion Strategic Partnership Program– Clark Construction’s Intensive Executive-Level Course of Study.
Board Positions
The Bernard Coffey Veterans Foundation, Naperville, IL, Chief Executive Assistant, 2015, 2016
Community Facilities
- Homewood Area Chamber of Commerce, 2008, 2010
- Downtown Homewood Business Association, 2008, 2011
References
AVAILABLE UPON REQUEST
Timeline
Office Administrator
BWF Construction
07.2021 - Current
Administrative Assistant
A & M General Contractor, Corporation
01.2016 - 07.2021
Virtual Assistant
VellisBooks PR Service
01.2013 - 01.2017
Independent Contractor
Liveops
01.2010 - 01.2013
Owner
Creative Seeds LLC
01.2008 - 01.2010
Robert Morris College
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