Roshawn Rice
Los Angeles,California
Summary
Dynamic and detail-oriented professional with extensive experience at the University of Southern California. Proven expertise in inventory control and exceptional communication skills. Recognized for maintaining organized environments and enhancing team collaboration, ensuring efficient operations and high accuracy in mail handling and shipping processes. Committed to safety compliance and continuous improvement.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Mailroom Clerk
University Of Southern California, USC
04.2023 - Current
- Transported inventory items to appropriate locations.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Kept storage areas organized, clean and secure to fully protect company assets.
- Packed items into appropriate containers for shipment.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Processed outgoing mail with a high level of accuracy, including weighing packages and calculating appropriate postage fees.
- Checked for correct postage and address on mail, packages and parcels to avoid sending to wrong recipient.
Auxiliary Services
University of Southern California, USC
08.2022 - 04.2023
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
- Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
- Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.
- Managed dishwasher schedule to ensure adequate coverage during peak service hours.
- Promoted teamwork among all kitchen personnel, resolving conflicts professionally when they arose.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Overcame challenging deadlines and resource limitations by reallocating personnel and focusing on priority tasks.
- Mentored junior staff members, helping them develop leadership skills and advance their careers within the organization.
Mailroom Material Handler
Henkel Beauty Care
11.2019 - 12.2021
- Transported inventory items to appropriate locations.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Kept storage areas organized, clean and secure to fully protect company assets.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Attached identifying tags to containers to mark with identifying shipping information.
Mailroom
LACMA
07.2017 - 11.2019
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Operated postage meters, mail sealers and labeling machines.
- Weighed letters and packages and calculated costs based on classification, weight and destination.
- Distributed mail on foot to residences and businesses, delivering to approximately 50 customers per shift.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
Education
Certificate - Medical Billing
American Career College
Los Angeles, CA08.2010
Skills
- Motivating Teams
- Inventory Control
- Inventory Oversight
- Excellent Communication
- Teamwork and Collaboration
- Relationship Building
- Multitasking
- Organizational Skills
- Written Communication
- Multitasking Abilities
- Visionary Thinking
- Training and mentoring
- Data Entry Techniques
- File management expertise
- Microsoft Office expertise
- Material handling
- Workplace cleanliness
- Shipping and receiving
- Loading and unloading
- Handling and sorting mail
- Scheduling deliveries
- Microsoft office
- Filing systems
- Mail delivery
- Shipment preparation
- Mail sorting
- Forklift operation
- Team collaboration
- Customer service
- Shipping documentation
- Safety compliance
- Package handling
- Attention to detail
- Lifting packages
- Problem solving
- Shipping and receiving proficiency
- Postage and sealing machines
Certification
- medical Billing
References
References available upon request.
Timeline
Mailroom Clerk
University Of Southern California, USC
04.2023 - Current
Auxiliary Services
University of Southern California, USC
08.2022 - 04.2023
Mailroom Material Handler
Henkel Beauty Care
11.2019 - 12.2021
Mailroom
LACMA
07.2017 - 11.2019
Certificate - Medical Billing
American Career College
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