Hi, I’m
Roshdi Alyehaibi
Ashburn,VA
Summary
Accomplished healthcare administration professional with over ten years of leadership experience in large healthcare organizations. Skilled in strategic planning, operational management, and implementing technological advancements to enhance healthcare quality and efficiency, seeking to leverage expertise in managing healthcare operations to lead the Operation Services Division at Riyadh National Hospital. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to impact company success positively.
Overview
17
years of professional experience
1
Certification
Work History
Dominion Urgent Care
Assistant Operations Manager
05.2016 - 12.2018
Job overview
- Assisted in managing daily operations, contributing to improved patient flow and operational efficiency
- Enhanced patient service delivery through effective scheduling, supply management, and handling of patient concerns
- Assisted in managing daily operations of a major healthcare facility, focusing on enhancing operational efficiency and patient satisfaction
- Collaborated in developing policies and procedures that improved overall service quality and compliance with regulatory standards
- Played a key role in overseeing facility upgrades and maintenance, ensuring health and safety regulations adherence.
- Improved communication within the team through regular meetings, updates, and open channels of communication.
- Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
King Abdelaziz Medical City - Western Region
Assistant Supervisor, Patient Services, OPD
04.2008 - 03.2011
Job overview
- Directed and coordinated the delivery of patient services in the outpatient department, enhancing communication and collaboration among medical staff and ensuring high standards of patient care
- Implemented operational improvements, resulting in enhanced patient satisfaction and streamlined service delivery.
King Abdelaziz Medical City - Western Region
Team Leader, Patient Services Tech I, Outpatient Department
06.2005 - 04.2008
Job overview
- Led and motivated a team of 12 in the outpatient department, focusing on efficient patient scheduling and exceptional service delivery
- Developed and maintained effective operational procedures and staff training programs.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
King Abdulaziz Medical City
Health Information Tech II, Medical Records Department
03.2002 - 06.2005
Job overview
- Managed patient records, ensuring compliance with healthcare regulations and facilitating efficient patient care.
- Managed the release of information process, safeguarding sensitive patient data while adhering to legal requirements.
- Implemented quality control measures within the department, resulting in improved accuracy rates in medical record keeping.
Education
Mount St. Mary's UniversityFrederick, Maryland
Master of Science in Health Administration
05.2023
George Mason UniversityFairfax, Virginia
Bachelor of Science in Healthcare Administration, Health Systems Management
05.2017
Skills
- Leadership and Team Management
- Strategic Planning and Budget Management
- Regulatory Compliance and Quality Assurance
- Proficient in Microsoft Office Suite, SPSS, and Minitab
- Fluent in Arabic and English
- Process Improvement
- Operational planning
- Operations Management
- Operational Efficiency
- Employee Supervision
- Staff Training and Development
- Logistics Coordination
- Logistics Planning
- Budget Administration
- Budget Tracking
- Project Management
- Purchasing and planning
Certification
- Six Sigma Green Belt
- Certified in Assessment of Employee Performance
- Customer Service Communication Skills Certification
Professional Development
Continuous participation in healthcare management workshops and seminars, focusing on regulatory standards, healthcare policy, and leadership.
Awards
- Multiple Custodian of the Holy Mosque Scholarship Awards (2020, 2011)
- Certificates of Appreciation for contributions to system implementations and project success at King Abdelaziz Medical City
Languages
Arabic
Native or Bilingual
English
Full Professional
Timeline
Assistant Operations Manager
Dominion Urgent Care
05.2016 - 12.2018
Assistant Supervisor, Patient Services, OPD
King Abdelaziz Medical City - Western Region
04.2008 - 03.2011
Team Leader, Patient Services Tech I, Outpatient Department
King Abdelaziz Medical City - Western Region
06.2005 - 04.2008
Health Information Tech II, Medical Records Department
King Abdulaziz Medical City
03.2002 - 06.2005
Mount St. Mary's University
Master of Science in Health Administration
George Mason University
Bachelor of Science in Healthcare Administration, Health Systems Management
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