Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

ROSHELL CLEAVES SMITH

Antioch,United States
ROSHELL CLEAVES SMITH

Summary

My mission in life is to work for a thriving company that's looking to employ one who provides quality services, and that takes great pride in promoting teamwork with one focus success.

Compassionate Medical Assistant with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery.

Overview

29
years of professional experience
1
Certification

Work History

Monroe Carell Jr. Children's Hospital at Vanderbilt
Nashville, TN

Registered Medical Assistant/Phlebotomist
01.2024 - 09.2024

Job overview

  • Assist with implementation of patient care under the supervision of licensed nursing staff
  • Support and delivery of patient care including some maintenance of unit environmental standards under the supervision of a licensed nurse
  • With duties not limited to vitals, phlebotomy, and EKG observation of newborn patients
  • Facilitates efficient and safe patient care and flow by following work area standards
  • Serves as a liaison for communication and education of patient and family needs
  • Supports unit operations and patient flow by maintaining supplies, equipment and unit environmental standards
  • Team Interaction: Provides guidance to entry level co-workers
  • Breadth of Knowledge: Applies knowledge of standards, established processes and procedure that apply to your job performance
  • Problem Solving/Complexity of work: Utilizes some discretion and research to solve routine problems
  • Organizational Impact: Performs tasks that are typically routine that may impact team's performance with occasional guidance

The Vanderbilt University Medical Center

Registered Medical Assistant
05.2021 - 12.2023

Job overview

  • Supports the licensed healthcare team in performing office examinations and procedures by organizing and managing clinic patient flow, gathering and documenting patient screening data, assist with patient and family education and communication with patient's health care team
  • Directs and supports patient flow as well as unit operations by maintaining supplies, equipment and unit environmental standards
  • Facilitates identification of resources to meet patient healthcare needs
  • Performs/assists with procedures according to organizational/departmental standards
  • Collects and documents patient screening data for the healthcare team
  • Assists with patient and family education
  • The responsibilities listed are a general overview of the position and additional duties may be assigned

The Cardiology Group of Memphis
Memphis, TN

Medical Assistant/Phlebotomy Trainer
08.2018 - 05.2022

Job overview

  • Consolidated Medical Practices
  • Phlebotomy/MA Training Instructor
  • Assistant to Physician and NP
  • Clinical/Administrative MA, assist with noninvasive/invasive clinical procedures daily
  • Phlebotomy and ECG technician
  • Nuclear Medicine/Stress Technician
  • Transcription, billing and coding
  • Inbound and outbound calls
  • Schedule appointments and train externship MA students at local colleges

St. John's Community Services
Bartlett, Tennessee

Support Specialist
07.2014 - 05.2019

Job overview

  • Support team member for MH/MR clients in community based programs
  • Including life skills training, daily living practices, personal care, medication administration, and appointments
  • Completed daily data entry on EMR’s daily

Financial Business Solutions
Oakland, TN

Finance Manager
07.2015 - 08.2018

Job overview

  • Managed daily processes of loans for customers
  • Approved transactions for associates and customers that qualify and met criteria and requirements to secure a loan with Cash Corral
  • Maintained and established rapport with clients while promoting and marketing the company's services
  • Successfully lead key projects which resulted in numerous service awards
  • Delivered an exceptional level of service to each customer by listening to concerns and answering questions continuously provided onsite training to employees and new hires

Baptist Memorial Health Care Corporation
Memphis, TN

Patient Care Assistant
11.2008 - 05.2014

Job overview

  • Counseled patients on pain management best practices, including treatment procedures, disease prevention, medication risks, special diets and physician instructions
  • Obtained vital signs and collected biological samples to assist with diagnostic testing and ongoing assessments
  • Documented information in patient charts and communicated status updates to nursing staff
  • Assisted Ambulatory patients with appropriate assistive devices and in line with using proper body mechanics
  • Promoted patient comfort by quickly responding to calls and servicing the patients dietary needs

State Of TN Department Of Mental Health
Arlington, TN

Developmental Technician
05.1995 - 11.2008

Job overview

  • Researched ,implemented , and developed plan improvement projects
  • Completed daily rounds of with nursing staff
  • Programed engaging individual and group activities to promote resident involvement
  • Managed and supported residents recreational activities weekly
  • Implementation of “8 Dimensions of Engagement” in developing community events programs for socially interactive functions

Education

American National University
Memphis, TN

Associates of Applied Science from Concentration in Medical Assisting
12.2022

University Overview

Fayette Ware Comprehensive High School
Somerville, TN

High School Diploma

University Overview

Skills

  • Data Entry Collection
  • Loans
  • Marketing
  • Patient Care
  • Pain Management
  • Phlebotomist
  • Best Practices
  • Outpatient Care
  • Outpatient Quality Assurance
  • Quality Assurance Standards
  • Mental Health
  • Healthcare
  • English
  • Fluent
  • EMR Systems
  • Transcription
  • Vital Signs
  • Experience Administering Injections
  • Phlebotomy
  • Venipuncture
  • Medical Office Experience

Certification

  • RMA
  • Registered Medical Assistant
  • September2022 to September2025

Timeline

Registered Medical Assistant/Phlebotomist
Monroe Carell Jr. Children's Hospital at Vanderbilt
01.2024 - 09.2024
Registered Medical Assistant
The Vanderbilt University Medical Center
05.2021 - 12.2023
Medical Assistant/Phlebotomy Trainer
The Cardiology Group of Memphis
08.2018 - 05.2022
Finance Manager
Financial Business Solutions
07.2015 - 08.2018
Support Specialist
St. John's Community Services
07.2014 - 05.2019
Patient Care Assistant
Baptist Memorial Health Care Corporation
11.2008 - 05.2014
Developmental Technician
State Of TN Department Of Mental Health
05.1995 - 11.2008
  • RMA
  • Registered Medical Assistant
  • September2022 to September2025
American National University
Associates of Applied Science from Concentration in Medical Assisting
Fayette Ware Comprehensive High School
High School Diploma
ROSHELL CLEAVES SMITH