Ella HERION
CAMERON,NC
Summary
Dynamic professional with a proven track record in housekeeping operation management at First Health Moore Regional Hospital, showcasing expertise in hygiene and cleanliness, and exceptional skills in team leadership and efficiency optimization. Excelled in enhancing guest satisfaction through meticulous standards and innovative cleanliness routines. Demonstrated patience and empathy, significantly improving team morale and performance.
Proactive and caring worker with 10 years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.
Overview
12
12
years of professional experience
Work History
Daycare Assistant Teacher
Children CourtYard
09.2023 - Current
- Maintained accurate records of attendance, incident reports, meal counts, and other essential documentation as required by state regulations or center policies consistently.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Strengthened parent involvement in the educational process through effective communication strategies and family-centered activities.
- Guided students to develop social, emotional and physical skills.
Housekeeping Operation Management
First Health Moore Regional Hospital
03.2019 - 09.2023
- Provided training to new hires on operating procedures, safety protocols, and best practices for binder operation management.
- Maintained accurate records of recipe modifications, ingredient inventory levels, and equipment maintenance schedules for efficient operation management.
- Managed a team of housekeepers, ensuring adherence to established protocols and maintaining high standards.
- Conducted regular inspections of guest rooms and public areas, ensuring consistent cleanliness and quality control.
- Implemented daily, weekly and monthly cleaning routines for staff to follow.
- Scheduled and prioritized tasks to staff, overseeing work completion.
Housekeeping Supervisor
Country Inn & Suites By Radisson
09.2015 - 04.2019
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Worked with front desk to respond promptly to all guest requests.
- Regularly monitored employees'' adherence to hotel policies and procedures, ensuring consistent application of brand standards across the department.
- Maintained inventory levels of cleaning supplies and equipment, ensuring no disruptions in daily operations.
- Improved team morale and efficiency with regular feedback sessions and constructive performance reviews.
- Optimized room turnaround times, allowing for earlier check-ins and enhancing guest satisfaction.
Overnight Stock Clerk
Walmart
06.2012 - 06.2015
- Removed all boxes and related trash from sales floor and processed through compactors.
- Unloaded arriving product stock and moved to store display areas.
- Checked aisles for spills to complete quick clean-up.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Upheld quality standards by inspecting delivered goods for damages or defects before stocking them onto shelves.
- Expedited shelf replenishment by skillfully using handheld scanners to track inventory levels and update stock records accordingly.
Education
Bachelor of Science - Special Populations
American InterContinental University
Hoffman, IL09-2008
Associate of Arts - Business Administration
American InterContinental University
Hoffman, IL03-2006
Skills
- Patience and Empathy
- Outdoor Play Supervision
- Activities Planning
- Safety Monitoring
- Hygiene and Cleanliness
- Classroom Management
- Curriculum Planning
- CPR training
- Rapport Building
Timeline
Daycare Assistant Teacher
Children CourtYard
09.2023 - Current
Housekeeping Operation Management
First Health Moore Regional Hospital
03.2019 - 09.2023
Housekeeping Supervisor
Country Inn & Suites By Radisson
09.2015 - 04.2019
Overnight Stock Clerk
Walmart
06.2012 - 06.2015
Bachelor of Science - Special Populations
American InterContinental University
Associate of Arts - Business Administration
American InterContinental University
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