Roshell Rodriguez
Joliet,IL
Summary
Personable and motivated with strong ability to lead teams effectively and maintain positive work environment. Demonstrates understanding of operational procedures and possesses strong organizational and communication skills. Committed to driving team success and ensuring high levels of productivity.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
Work History
Auntie Annes - Shift Leader
Cam
09.2025 - Current
- Supervised team members to ensure adherence to operational standards and safety protocols.
- Resolved customer concerns promptly to enhance satisfaction and loyalty.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
Jewel Osco Baker
John
08.2024 - 03.2025
- Implemented efficient work processes, contributing to improved workflow in a fast-paced environment.
- Collaborated with team members to troubleshoot production issues and optimize output quality.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Coordinated with front-of-house team to ensure timely display of fresh baked goods, enhancing customer experience.
Ms. Fields
Dakota
01.2022 - 08.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
High School Diploma -
Joliet West Highschool
Joliet, IL05-2024
Skills
- Positive attitude
- Problem-solving
- Cleaning and sanitizing
- Infant care
- Health and safety
- Classroom organization
- Activities planning
- Special needs care
- Patience and consistency
- Safety and supervision
- Creative thinking
- Infant care and feeding
Timeline
Auntie Annes - Shift Leader
Cam
09.2025 - Current
Jewel Osco Baker
John
08.2024 - 03.2025
Ms. Fields
Dakota
01.2022 - 08.2023
High School Diploma -
Joliet West Highschool