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Associate Principal Engineer

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Dynamic customer service professional with extensive experience at Tech Mahindra Limited, excelling in technical troubleshooting and billing management. Proven track record in enhancing customer satisfaction through effective communication and active listening. Adept at onboarding and retaining customers, ensuring seamless experiences across platforms. Committed to delivering one-step solutions for diverse client needs.

Dynamic customer service professional with a proven track record at Teleperformance, excelling in complaint handling and customer relations. Skilled in utilizing CRM software to enhance customer satisfaction and retention through tailored solutions and active listening. Committed to fostering strong relationships and driving business success through effective communication and problem-solving.

Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Dynamic Customer Service Associate Sr with a proven track record at American Electric Power, excelling in customer satisfaction and support. Expert in problem resolution and mentoring, I significantly enhanced customer experiences and coached new hires, showcasing exceptional communication skills and a positive, results-driven approach. As professional with high standards and focus on results, adept at managing customer interactions and providing exceptional service. Known for reliability and adaptability in dynamic environments, ensuring seamless team collaboration and positive outcomes. Proficient in conflict resolution and communication, valued for positive attitude and customer-first approach.

Roshni Biswa

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Sr. Associate Customer Service

Sr. Customer Service Associate

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Bachelor of Arts -

12th Arts

10th Std

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Sr. Associate Customer Service

Sr. Customer Service Associate

Bachelor of Arts -

12th Arts

10th Std

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