Roshon Clark
Athens
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Substitute Classroom Teacher, Substitute Teachers, Short-Term
Madison County Sch Board-Edu
10.2022 - Current
- Follow lesson plans provided by the regular Teacher to create a cohesive and consistent learning experience for students
- Manage the classroom effectively to encourage student participation, minimize distractions and maintain a positive learning environment
- Adapt teaching methods to fit the needs of each individual student
- Supervise students in and out of the classroom, including in the halls, on the playground and in the cafeteria
- Provide in-class and at-home assignments based on the available lesson plan
- For long-term substitutes: develop lesson plans and assignments consistent with the regular teacher's past lesson plans
Lawncare Technician, Landscaping and Groundskeeping Workers
Turf Doctor Inc
09.2021 - 08.2022
- Apply chemicals to lawns for better growth and weed control.
Head Custodian
Huntsville City Schools
02.2018 - 10.2020
- Manage workers, complete time sheet, prepare plans to carry out duties.
Postal Mail Carrier, Postal Service Mail Carriers
UNITED STATES POSTAL SERVICE
05.2013 - 11.2017
- Collect outgoing mail
- Mail carriers collect outgoing mail along their route.
- Collect postage due
- Mail carriers collect postage due for charge on delivery or other services.
- Maintain logs
- Mail carriers maintain logs to monitor delivery rates and vehicle maintenance scheduling.
- Obtain signatures
- Mail carriers obtain signatures on registered, insured, and certified mail.
- Sell postal products
- Mail carriers sell stamps, money orders, and other postal products to customers along route, particularly on rural routes.
- Work in all weather
- Mail carriers work indoors and outdoors in all weather: rain, snow, cold and heat.
- Sort incoming mail and parcels to right destinations for mail carriers to deliver.
Education
Associate's Degree - Criminal Justice
Herzing University
Madison, WIBachelor's Degree - Industrial Engineering
Herzing University
04.2024
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff management
- Documentation and reporting
- Task delegation
- Staff training and development
- Shift scheduling
- Conflict resolution
- Teaching strategies
Certification
- Certified Testing Proctor, ProAccurate Testing - 2 1/2 yrs
Languages
English
Native or Bilingual
Timeline
Substitute Classroom Teacher, Substitute Teachers, Short-Term
Madison County Sch Board-Edu
10.2022 - Current
Lawncare Technician, Landscaping and Groundskeeping Workers
Turf Doctor Inc
09.2021 - 08.2022
Head Custodian
Huntsville City Schools
02.2018 - 10.2020
Postal Mail Carrier, Postal Service Mail Carriers
UNITED STATES POSTAL SERVICE
05.2013 - 11.2017
Bachelor's Degree - Industrial Engineering
Herzing University
Associate's Degree - Criminal Justice
Herzing University
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