Roshonda Falls
Terrytown,LA
Summary
Driven by a results-focused approach, I leveraged behavior management and effective communication skills at Inspirenola Charter Schools to enhance student support and foster a positive learning environment. Expert in special education support, my tenure is marked by significant improvements in classroom management and student engagement, showcasing my ability to meet diverse needs with patience and dedication.
Overview
8
8
years of professional experience
Work History
Paraprofessional
Inspirenola Charter Schools
08.2023 - Current
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
Desk Receptionist
1040 Tax Service
02.2022 - 05.2023
- Resolved customer problems and complaints.
- Skillfully navigated multiple software programs simultaneously while completing data entry tasks, improving time management abilities.
- Contributed to team efforts by completing additional projects as needed, ensuring seamless office functionality.
- Consistently maintained a professional and welcoming environment, fostering positive first impressions for visitors.
- Developed a thorough understanding of company policies to provide informed assistance to clients as necessary.
Cashier Trainer
University Hospital And Medical Center
02.2018 - 07.2020
- Trained new employees by providing knowledge of specific store tasks, policies and goals.
- Improved communication between cashiers and other departments, fostering a more cohesive store environment.
- Reduced errors in transactions by providing clear instructions and hands-on demonstrations of proper cash handling techniques.
- Helped customers complete purchases, locate items, and join reward programs.
- Facilitated cross-training opportunities for employees interested in expanding their skillset beyond their primary roles as cashiers.
Cashier Lead
Rite Aid
05.2016 - 02.2018
- Trained new cashiers on company policies, ensuring consistent quality of service across the team.
- Conducted daily cash audits to ensure accurate financial records and reduce discrepancies.
- Maintained cleanliness and organization of the checkout area, creating a pleasant shopping experience for customers.
- Monitored cashier performance closely, providing constructive feedback and coaching when necessary for continuous improvement.
- Prepared detailed reports on sales trends and cashier performance, aiding management in strategic decision-making processes.
Education
Bachelor of Science - Early Childhood Education
Grand Canyon University
Phoenix, AZ02.2028
High School Diploma -
Walter L. Cohen College Prep
New Orleans, LA05.2014
Skills
- Behavior Management
- Effective Communication
- Helping Students with Special Needs
- Small Group and Individual Assistance
- Calm and Patient Demeanor
- Special Education Support
Timeline
Paraprofessional
Inspirenola Charter Schools
08.2023 - Current
Desk Receptionist
1040 Tax Service
02.2022 - 05.2023
Cashier Trainer
University Hospital And Medical Center
02.2018 - 07.2020
Cashier Lead
Rite Aid
05.2016 - 02.2018
Bachelor of Science - Early Childhood Education
Grand Canyon University
High School Diploma -
Walter L. Cohen College Prep
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