Roshonda Sherfield
Oklahoma City
Summary
Customer-focused Food Service Cashier known for high productivity and efficiency in task completion. Possess specialized skills in order processing, cash handling, and customer service management. Excel in communication, teamwork, and adaptability, ensuring seamless operations and positive dining experiences. Committed to maintaining cleanliness and hygiene standards in all work areas.
Overview
1
1
year of professional experience
1999
1999
years of post-secondary education
Work History
Food service cashier
Play living center Popeye's Chicken Oklahoma commu
Oklahoma City
09.2024 - 06.2025
- Operated cash register and processed customer transactions efficiently.
- Assisted customers with menu selections and answered inquiries about food items.
- Maintained cleanliness of the dining area and ensured proper sanitation practices.
- Handled cash and credit card payments while providing excellent customer service.
- Collaborated with team members to ensure timely service during peak hours.
- Restocked supplies and monitored inventory levels for food and beverages.
- Adhered to safety guidelines while preparing food items for service.
- Engaged with customers to create a welcoming atmosphere at the restaurant.
- Counted out opening and closing registers at start and end of shift accurately.
- Greeted customers and provided prompt, friendly service.
- Maintained a clean work area at all times.
- Processed cash, credit card, and debit card transactions accurately and efficiently.
- Operated POS systems correctly when completing transactions.
- Verified customer orders for accuracy and completeness.
- Ensured that all customers received their correct orders before leaving the premises.
- Resolved customer complaints in a timely manner.
- Followed established health and safety guidelines while handling food items.
- Assisted in training new employees in proper cashiering techniques.
- Stocked shelves with food items when necessary.
- Frequently communicated with other team members to ensure smooth operations.
- Informed management of any discrepancies in inventory or pricing issues.
- Balanced daily sales totals against receipts issued by cash register system.
- Provided change to customers as needed.
- Answered questions about store products, services, prices, returns.
- Conducted routine maintenance on equipment such as cleaning cash drawers and counters.
- Checked expiration dates on products prior to ringing up purchases.
- Organized promotional materials around the checkout area to increase sales opportunities.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Counted and balanced cashier drawers.
- Answered phone calls to assist customers with questions and orders.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Built and maintained productive relationships with employees.
- Offered customers carry-out service at completion of transaction.
Education
Northeast High School
Oklahoma City, OkSkills
- Cash handling
- Customer service
- Point of sale
- Food safety
- Relationship building
- Conflict resolution
- Effective communication
- Employee training
- Time management
- Attention to detail
- Sales promotion
- Cleanliness standards
- Food hygiene
- Cash handling expertise
- Patience and tolerance
- Menu pricing
- Excellent customer service
- Food preparation assistance
- Stock rotation
- Guest engagement
- Cleanliness and hygiene
Timeline
Food service cashier
Play living center Popeye's Chicken Oklahoma commu
09.2024 - 06.2025
Northeast High School