Roshunda
New York,NY
Summary
Motivated and skilled professional seeking a part-time position with a company that values expertise and experience in the field. Dedicated to utilizing skills and abilities to contribute to the success of the company. Committed to delivering exceptional results and exceeding expectations to drive growth and achieve organizational goals. Eager to leverage strong work ethic and passion for excellence to make a positive impact within the company.
Overview
11
11
years of professional experience
Work History
JFK Security
Global Security Group International
Queens, NY
12.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
Dispatcher Office Assistant
Neighborhood Roadside Assistance
East Orange, NJ
12.2016 - 12.2023
- Directed dispatching, routing, and tracking of Number fleet vehicles.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained updated and detailed records of calls in physical and electronic database.
- Advised regarding delays and special circumstances.
- Processed orders, ran bulk pick sheets, processed, and printed invoices and created daily shipping logs.
- Maintained accurate records of dispatched calls, ensuring thorough documentation for future reference.
File Clerk
JEWISH BOARD MANAGEMENT
Nassau, NY
06.2015 - 08.2016
- Company Overview: NASSAU
- Reviewing files and records to answer requests for information
- Checking and distributing documents and correspondence
- Receiving, sorting and distributing incoming mail
- Maintaining filing systems
- Photocopying, scanning and faxing
- Sending emails
- Keeping office area neat and tidy
- Filing
- Assisting in records transfer archiving
- Knowledge of spelling and numeric systems so that charts and materials can be sorted and filed accurately
- Scanning documents and determining how and where they should be filed
- Organizing and updating case files
- Creating new files as necessary
- Answering questions about records and location of files
- Finding and retrieving documents
- Entering data
- Compiling documents
- NASSAU
OFFICE ASSISTANCE / clerical associate
COPY PRINCE PRITINING SERVICE
08.2013 - 02.2015
- Answer phones and transfer to the appropriate staff member
- Take and distribute accurate messages
- Greet public and clients and direct them to the correct staff member
- Coordinate messenger and courier service
- Receive, sort and distribute incoming mail
- Monitor incoming emails and answer or forward as required
- Prepare outgoing mail for distribution
- Fax, scan and copy documents
- Maintain office filing and storage systems
- Update and maintain databases such as mailing lists, contact lists and client information
- Retrieve information when requested
- Update and maintain internal staff contact lists
Education
Major - Electronic Engineering
TCI COLLEGE OF TECHNOLOGY
NEW YORK, NYCNA – certificate -
Fordham Institution Inc.
Skills
- Experience with Barcode Technology
- Cash registers
- Skilled in Telephone Engagement
- Timely Calendar Management
- Accurate Typing
- Microsoft Proficiency
- Excel Proficiency
- Arithmetical skill
- Organizational skill
- Strong Verbal Communication
- Ability to multitask
- Ability to take initiative
- Ability to meet deadlines
- Ability to manage time
- Ability to prioritize
- Flexible work schedule
- Ability to handle multiple tasks
- Resilient Under Distraction
Majorstrengths
- Well versed in providing companionship and conversation
- Able to give great customer service
- Friendly attitude and excellent attention to detail
- Compassionate nature
Timeline
JFK Security
Global Security Group International
12.2023 - Current
Dispatcher Office Assistant
Neighborhood Roadside Assistance
12.2016 - 12.2023
File Clerk
JEWISH BOARD MANAGEMENT
06.2015 - 08.2016
OFFICE ASSISTANCE / clerical associate
COPY PRINCE PRITINING SERVICE
08.2013 - 02.2015
Major - Electronic Engineering
TCI COLLEGE OF TECHNOLOGY
CNA – certificate -
Fordham Institution Inc.