Rosi Pena Figuereo
1578 East 2nd St, Scotch Plains,New Jersey
Summary
Professional with background in legal support, prepared for key role in litigation team. Strong research, documentation, organizational and case management skills. Team-oriented, adaptable, and reliable. Adept at managing shifting priorities while maintaining focus on achieving results.
Overview
10
10
years of professional experience
Work History
Family Service Specialist I-Bilingual
Division of Child Protection and Permanency
08.2022 - Current
- Provided a healthy, therapeutic, and safe environment for clients and their children through case management and individualized support.
- Guided and supported resource parents and biological families through the adoption process.
- Utilized legal research tools to locate clients and family members to ensure proper contact was made and proper information was shared.
- Implemented goals and objectives of individualized case plans based on strengths and needs.
- Managed information provided by specialists and professionals working with families.
- Facilitated visits between children and their families in the community.
- Documented client progress; identifying possible needs for professional services; and communicated such findings to supervisors.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
- Facilitated family meetings to ensure communication and collaboration between family members.
- Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.
Family Services Specialist II- Bilingual
Division of Child Protection and Permanency
08.2014 - 07.2022
- Demonstrated commitment to professional growth by attending relevant trainings, workshops, and conferences; continuously updating skills and knowledge within the family services field.
- Mentored new staff members as they navigated the complexities of family services work; sharing knowledge and expertise to enhance overall team performance.
- Attended and participated staff meetings and training seminars.
- Facilitated successful reunifications between children and their birth parents through consistent support and evidence-based interventions.
- Empowered clients by delivering educational workshops on parenting skills, financial literacy, and self-care techniques.
- Maintained confidential records and documentation in NJSPIRIT database.
- Improved family well-being by conducting comprehensive assessments and developing tailored case plans.
- Increased family stability by providing crisis intervention and connecting them to appropriate community supports.
- Offered family crisis intervention to manage conflict and identify peaceful resolutions.
- Evaluated program effectiveness utilizing data-driven approaches; identifying areas for improvement while celebrating successes achieved.
- Identified and reported signs and symptoms of violence, abuse and neglect for immediate intervention and remediation.
- Maximized client engagement through proactive outreach efforts, including home visits, phone calls, and written correspondence.
- Reduced barriers to service access for non-English speaking clients by providing translation assistance when needed or coordinating interpreter services during meetings or appointments.
- Safeguarded children''s welfare through thorough risk assessments and timely interventions in high-risk cases.
- Expedited permanency planning for children in foster care through diligent case management and effective collaboration with assigned providers.
- Enhanced case management through regular monitoring, reviewing, and updating of individualized service plans.
Education
Bachelor of Arts - Criminal Justice
The College of New Jersey
Ewing, NJ05-2011
Skills
- Problem-solving
- Adaptability and flexibility
- Multitasking and organization
- Team collaboration
- Active listening
- Critical thinking
Timeline
Family Service Specialist I-Bilingual
Division of Child Protection and Permanency
08.2022 - Current
Family Services Specialist II- Bilingual
Division of Child Protection and Permanency
08.2014 - 07.2022
Bachelor of Arts - Criminal Justice
The College of New Jersey
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