Rosibel Ortiz
Bakersfield,CA
Summary
Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Food Hall Attendant
Hard Rock Casino
05.2026 - 08.2026
- Supported guests in busy food hall by assisting with tablet orders, processing cash and POS transactions, and keeping service area clean and welcoming.
- Collaborated with team members to enhance guest satisfaction and ensure seamless service.
- Managed opening and closing procedures to maintain operational efficiency and uphold service standards.
- Prepared food items while adhering to health code regulations, ensuring safety and quality for guests.
Barista, Cashier
Starbucks
08.2022 - 09.2025
- Adapted to fast-paced work environments by prioritizing tasks and demonstrating strong multitasking and time management skills.
- Mentored new team members on company procedures and good practices.
- Maintaining cleanliness and organization during and after hours while adhering to food safety and health standards.
- Resolved customer issues professionally, fostering satisfaction and building genuine connections with regulars.
- Collaborated with team members to achieve sales goals during peak hours, enhancing store performance and customer connection scores.
Cook, Cashier
Jack in The Box
12.2020 - 11.2021
- Prepared and served food orders to ensure customer satisfaction in a fast-paced environment.
- Conducted overnight inventory checks to maintain stock levels while preparing food items for the next day.
- Processed payments and managed front/window counter orders, ensuring excellent guest experience through attentive service.
Education
Associate Liberal Arts - Criminal Justice
Bakersfield College
Bakersfield, CA09-2030
Skills
- People-oriented professional Customer service expertise Bilingual communication Efficient service delivery Strong interpersonal skills
- Security procedures
- Criminal justice fundamentals
- Decision-making
- Team collaboration
- Customer service
Certification
- California Guard Card
- Food Handlers Card
- California Responsible Beverage Serivce
Timeline
Food Hall Attendant
Hard Rock Casino
05.2026 - 08.2026
Barista, Cashier
Starbucks
08.2022 - 09.2025
Cook, Cashier
Jack in The Box
12.2020 - 11.2021
Associate Liberal Arts - Criminal Justice
Bakersfield College