Rosie Curry
Bay Springs,MS
Summary
Proactive student with knowledge of process improvement, public relations and relationship management. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hard-working by my peers, I can be relied on helping your company achieve its goal. Compassionate and detail-oriented Certified Phlebotomist with experience in drawing blood,
maintaining specimen integrity, and ensuring patient comfort. Seeking to contribute clinical skills and professionalism to a healthcare team committed to patient care and safety. Bringing over 15 years of experience in serving chronically ill patients, including assisting with daily living activities and household tasks. Recognized for ability to provide unprecedented emotional and physical support to patients.
Overview
27
27
years of professional experience
Work History
Owner/Operator
Hearts and Hands of Care
01.2021 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Organized and detail-oriented with a strong work ethic.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Performed light housekeeping tasks to maintain a clean, safe, and comfortable environment for patients at home.
- Ensured timely medication administration for improved patient health outcomes.
Lead Supervisor
Grace and Mercy Personal Care
03.2018 - 01.2024
- Led daily operations to ensure high-quality personal care services for clients.
- Coordinated schedules for caregivers to optimize resource allocation and service delivery.
- Implemented training programs that enhanced team performance and compliance with care standards.
- Conducted performance evaluations to identify areas for team improvement and professional development.
- Trained new employees on operational procedures and company policies to ensure consistency.
- Conducted risk assessments to identify potential hazards and implement safety measures.
- Educated workers about proper safety procedures to prevent accidents and injuries.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Provided mobility support, helping patients move safely around their homes and reducing the risk of falls or injuries.
- Reduced caregiver burden by providing respite care services that allowed family members time away from caregiving duties.
- Maintained accurate records of patients'' progress, appointments, and medications for efficient care coordination among healthcare providers.
Field Supervisor
Angel Home Care
01.2013 - 02.2017
- Monitored employee performance for compliance with regulations and policies.
- Supervised field operations teams to complete projects within established timelines.
- Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
- Resolved customer complaints to maintain satisfaction and loyalty.
- Assisted with daily living activities such as bathing, dressing, and grooming to maintain patient hygiene and dignity.
- Improved patient satisfaction by actively listening and addressing concerns or requests promptly.
- Enhanced patient comfort by providing compassionate and attentive care.
- Increased patient safety by conducting regular safety assessments of the home environment and suggesting modifications when necessary.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Helped patients complete range of motion exercises to prevent loss of function during care.
CNA
Jasper General Hospital
04.2005 - 05.2012
- Assisted patients with daily living activities, promoting independence and dignity.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Utilize PPE appropriately and followed patient safety and infection control guidelines.
- Lifted and repositioned non-ambulatory patients to prevent accidents and falls.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Reduced patient stress levels through effective communication and active listening skills.
Assistant Secretary
Friends of Children
01.1999 - 07.2002
- Coordinated schedules and appointments for management, ensuring optimal use of time and resources.
- Assisted in budget tracking by compiling expense reports and maintaining financial records.
- Facilitated communication between departments, enhancing collaboration and information sharing.
- Managed document filing systems, ensuring easy retrieval and compliance with organizational standards.
Education
No Degree - ● Certified Phlebotomy Technician (CPT) ● CPR & Fi
Lackey Pediatrics Newton MS
Newton, Ms03-2024
Associate of Science - ASSOCIATE IN SCIENCE ADMINSTRATION SERVICES
Colorado Technical University
Colorado Springs, CO12-2022
High School Diploma -
West Jasper School
Bay Springs, MS05-1999
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Efficient
- Patient- focus care
- Companionship and emotional support
- Trustworthy, motivated,
- Venipuncture & Capillary Puncture Supported nurses and lab staff in blood collection, patient prep, and vitals
documentation
● Maintained clean, stocked phlebotomy stations and upheld OSHA standards
● Learned specimen tracking software and assisted with EHR data input
● Patient Preparation & Identification
● Infection Control & Safety Protocols
● Medical Terminology
● Specimen Handling & Labeling
● EMR/EHR Data Entry (eg Epic, Cerner)
● Excellent Communication & Bedside Manner
● HIPAA Compliancecols
Timeline
Owner/Operator
Hearts and Hands of Care
01.2021 - Current
Lead Supervisor
Grace and Mercy Personal Care
03.2018 - 01.2024
Field Supervisor
Angel Home Care
01.2013 - 02.2017
CNA
Jasper General Hospital
04.2005 - 05.2012
Assistant Secretary
Friends of Children
01.1999 - 07.2002
No Degree - ● Certified Phlebotomy Technician (CPT) ● CPR & Fi
Lackey Pediatrics Newton MS
Associate of Science - ASSOCIATE IN SCIENCE ADMINSTRATION SERVICES
Colorado Technical University
High School Diploma -
West Jasper School