Rosie Galloway

East Lansing

Summary

Experienced with team leadership, strategic planning, and operational management. Utilizes strong communication, interpersonal, and organizational skills to support team success and maintain efficient workflows. Known for building positive relationships, creating welcoming and supportive environments, and helping teams work collaboratively to achieve shared goals.

Overview

years of professional experience

Work History

Manager / Server

Beggar’s Banquet

08.2025 - Current

Developed and implemented strategic initiatives that improved team productivity and engagement.
Mentored junior staff, fostering skill development and professional growth within the team.
Analyzed performance metrics to identify areas for process improvement and drive results.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.

Daycare Assistant Teacher

Eastminster Child Development Center

01.2025 - Current

Assisted in planning and implementing daily educational activities for diverse age groups.
Fostered a nurturing environment, promoting social and emotional development among children.
Collaborated with lead teachers to create individualized learning plans for students' needs.
Supervised classroom activities, ensuring safety and adherence to developmental standards.
Managed daily routines efficiently to maintain a consistent schedule for students, promoting optimal time management skills in young learners.

Manager /Server /Social Media Marketing Assistant

Snug Harbor

06.2021 - Current

Led daily operations, ensuring adherence to company policies and procedures.
Facilitated training sessions for new staff, improving onboarding experience and knowledge retention.
Analyzed workflow processes, identifying areas for improvement and implementing effective solutions.
Managed and motivated employees to be productive and engaged in work.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Developed engaging content for various social media platforms to enhance brand visibility.
Maximized performance by monitoring daily activities and mentoring team members.

Education

Bachelor of Arts - Human Development and Family Studies, Human Behavior and Social Services

Michigan State University

East Lansing, MI

05-2027

High School Diploma -

Spring Lake High School

Spring Lake, MI

05-2023

Skills

Professional communication (verbal and written)
Client interaction and intake support
Scheduling and organizational skills
Conflict resolution and problem solving
Team leadership and staff coordination

Child development and caregiving experience
Active listening and empathy
Social media management and outreach
Customer service

Timeline