Rosie Hteemoo

• Assisted non-native English-speaking employees with document editing, improving overall team productivity and communication quality.
• Improved team productivity with implementation of collaborative translation tools.
• Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
• Organized and facilitated comprehensive orientation sessions, ensuring smooth integration of new employees into their respective teams.
• Assisted in the development of safety training materials for new and existing employees, resulting in a more comprehensive understanding of safety protocols.
• Enhanced team collaboration with clear communication of daily project goals.
• Assisted in conducting employee training sessions by preparing materials: OSHA, Monthly Food/People Safety Training, LOTO, Forklift Training, etc.
• Assisted employees with Oracle, ADP, 401K, Alchemy and any other systems in HR Department.
• Organized new employee orientation schedules for new hires.
• Scheduled and coordinated interviews between hiring managers and potential candidates.

• Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
• Negotiated, facilitated, and managed real estate transactions.
• Advertised client properties through websites, social media, and real estate guides.
• Maintained connections with clients to encourage repeat business and referrals.
• Provided exceptional support during the negotiation process, advocating for clients'' best interests at all times.
• Consulted with homeowners on appropriate listing prices based on extensive comparative market analysis, resulting in faster sales and satisfied clients.
• Presented purchase offers to sellers for consideration.
• Guided first-time homebuyers through purchasing process, making it less daunting and more understandable.
• Provided clients with detailed comparative market analyses, helping them understand property values and make strategic decisions.
• Developed strong working relationships with lenders, attorney and other agents.

• Delivered accurate interpretations for employees in medical settings to support patient care.
• Provided oral interpretations for employees during special events, successfully maintaining pace with supervisor, Manager, Nurse, HR etc. to deliver real-time comprehension.
• Supported team members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
• Registered new hires to the computer system with the specific department.
• Assisted in maintaining safe work environment for team members and guests through inspection of common areas during shift.
• Assisted HR Department with employees files and documentations.

• Conducted thorough background checks on prospective tenants, maintaining a high quality resident profile at the property.
• Improved tenant satisfaction by promptly addressing maintenance requests and concerns.
• Enhanced property appearance with regular inspections and proactive maintenance.
• Maintained accurate financial records, facilitating budget management and expense tracking.
• Facilitated successful move-ins and move-outs, minimizing unit vacancy periods.
• Developed strong relationships with tenants, ensuring timely rent collection and open communication channels.
• Answered phone calls and assisted customers, clients, vendors through the phone with satisfaction.
• Managed high call volumes efficiently without compromising the quality of service delivered.
• Delivered exceptional service through consistent follow-up calls, ensuring all issues were resolved satisfactorily for customers.
• Managed email daily from start shift to finish.
• Scheduled work order processes for tenants requesting for maintenance requests and tracking progress.
• Supervised employees and scheduled shifts.

• Graduated
• GPA: 3.4 GPA

Licensing in Real Estate in the state of IOWA.