Summary
Overview
Work History
Education
Skills
Timeline
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Rosie Jauregui

Las Vegas,NV

Summary

Dynamic leader with a proven track record at Little Caesars Pizza, excelling in cash handling and exceptional communication. Spearheaded initiatives that significantly enhanced customer satisfaction and operational efficiency. Skilled in multitasking and quality management, consistently fostering team productivity and professionalism.

Overview

9
9
years of professional experience

Work History

Service Clerk & Stocker

Smart & Final Extra
08.2024 - Current
  • Maintained and organized service reception area and checkout counters.
  • Enhanced customer satisfaction by providing efficient and courteous service in a timely manner.
  • Processed transactions quickly and accurately, resulting in reduced wait times for customers.
  • Delivered exceptional service with strong interpersonal skills, fostering long-term relationships with repeat customers.
  • Assisted in inventory management, ensuring accurate stock levels and replenishment of products.
  • Managed cash register efficiently, maintaining accuracy in all financial transactions throughout each shift.
  • Greeted customers warmly upon arrival, creating a welcoming atmosphere that encouraged store patronage.
  • Consistently upheld company values through excellent work ethic and dedication to delivering outstanding service.
  • Contributed to overall store success through effective cross-training in various departments.
  • Demonstrated adaptability by assisting in various roles as needed during particularly busy or understaffed shifts.

General Manager

Little Caesars Pizza
06.2024 - 08.2024
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Assisted in recruiting, hiring and training of team members.

Service Clerk

Food4Less
07.2015 - 01.2020
  • Maintained and organized service reception area and checkout counters.
  • Consistently upheld company values through excellent work ethic and dedication to delivering outstanding service.
  • Streamlined store operations by maintaining a well-organized and clean environment for customers.
  • Assisted in inventory management, ensuring accurate stock levels and replenishment of products.
  • Processed transactions quickly and accurately, resulting in reduced wait times for customers.
  • Contributed to overall store success through effective cross-training in various departments.
  • Closed work out orders by accepting payments, issuing receipts, and filing documents.
  • Enhanced customer satisfaction by providing efficient and courteous service in a timely manner.
  • Restocked supplies such as printer paper, pens, and paper clips.
  • Handled returns and exchanges professionally, ensuring customer satisfaction while adhering to company policies.
  • Delivered exceptional service with strong interpersonal skills, fostering long-term relationships with repeat customers.
  • Increased efficiency and performance by monitoring team member productivity and providing feedback.
  • Cross-trained and provided backup support for organizational leadership.
  • Increased efficiency and team productivity by promoting operational best practices.

Education

GED -

Hesperia High School
Hesperia, CA
12.2010

Skills

  • Cash handling expertise
  • Product and service knowledge
  • Complaint Handling
  • Administrative Support
  • Quality Management
  • Administrative tasks
  • Point of sale operation
  • Multitasking Abilities
  • Time Management
  • Excellent Communication
  • Professionalism
  • Issue and Complaint Resolution

Timeline

Service Clerk & Stocker

Smart & Final Extra
08.2024 - Current

General Manager

Little Caesars Pizza
06.2024 - 08.2024

Service Clerk

Food4Less
07.2015 - 01.2020

GED -

Hesperia High School

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Rosie Jauregui