Rosie Julion

Waterloo,IA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

years of professional experience

Work History

Housing Services Coordinator

Salvation Army Emergency Shelter Services

03.2021 - 03.2024

Coached employees through day-to-day work and complex problems.
Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Participated in workshops and in-service meetings to enhance personal growth and professional development.

Family Support Specialist

Families First Counseling

06.2020 - 03.2021

Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
Promoted community integration by providing extensive physical, emotional and social support.
Completed comprehensive assessments of families to identify needs and develop treatment plans.
Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.

Homeless Shelter Youth & Family Support Specialist

Friends Of The Family

03.2016 - 06.2020

Implemented research-based interventions and strategies to support positive behavior and social-emotional development.
Conducted outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.
Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
Facilitated groups to address specific needs such as grief and loss, anger management and social skills.

Education

Bachelor of Science - Criminal Justice Emphasis: Forensic Psychology

Kaplan University, Cedar Rapids, IA

12.2016

Skills

Staff Supervision
Project Management
MS Office
Updating Stakeholders
Work Planning and Prioritization
Point of Contact

Meeting Coordination
Schedule Management
Strategic Planning
Discretion and Confidentiality
Relationship Building
Data Entry

Timeline

Housing Services Coordinator - Salvation Army Emergency Shelter Services

03.2021 - 03.2024

Family Support Specialist - Families First Counseling

06.2020 - 03.2021

Homeless Shelter Youth & Family Support Specialist - Friends Of The Family