Rosie Kamp
Roseville,CA
Summary
Dynamic and engaging Bartender/Mixologist and Server with proven expertise in customer service and suggestive selling, honed at Romanos Macaroni Grill. Excelled in high-volume environments, significantly enhancing guest loyalty through personalized service and mastering multitasking. Demonstrates a team player attitude and strong reliability, ensuring seamless service transitions and maximizing profits through upselling.
Overview
3
3
years of professional experience
Work History
Bartender/Mixologist
Romanos Macaroni Grill
Roseville, CA
05.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Kept bar presentable and well-stocked to meet customer needs.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Server
Romanos Macaroni
Roseville, CA
05.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Server
Petes Restaurant and Brewhouse
Roseville CA
12.2021 - 03.2022
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Roseville High School
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outgoing personality
- Engaging personality
- Suggestive selling
Timeline
Bartender/Mixologist
Romanos Macaroni Grill
05.2024 - Current
Server
Romanos Macaroni
05.2022 - Current
Server
Petes Restaurant and Brewhouse
12.2021 - 03.2022
Roseville High School