Rosie Mendoza
Corona,CA
Summary
Accomplished Labor and Employee Relations Specialist with a proven track record at the Department of Homeland Security, U.S. Coast Guard. Expert in collective bargaining, dispute resolution, and ensuring regulatory compliance. Excelled in mediating labor disputes and enhancing workplace harmony though effective conflict management. Demonstrated ability to interpret complex labor laws, leading to a significant reduction in workplace grievances, civil complaints, and unfair labor practices.
Overview
9
9
years of professional experience
Work History
Labor and Employee Relations Specialist
Department of Homeland Secuity, U.S. Coast Gaurd
Long Beach, CA
08.2016 - Current
- Interpreted contractual agreements for employers and employees to support collective bargaining and labor relations processes.
- Provided advice and guidance on employment law, policies, and procedures.
- Determine and advise on the need for impact and implementation, conduct briefings, and bargain labor initiatives at both the local and national levels.
- Prepared reports summarizing key findings from investigations into workplace misconduct.
- Developed processes for resolving disputes between employers and workers in a timely manner.
- Monitored changes in legislation that may affect employee relations practices.
- Developed and implemented employee relations policies and procedures.
- Negotiated collective bargaining agreements.
- Responded promptly to inquiries from employees regarding their rights under applicable labor laws.
- Facilitated training sessions on topics such as performance management, harassment prevention, diversity.
- Mediated or arbitrate discussions between parties in cases of labor disputes.
- Negotiated collective bargaining agreements with labor unions representing employees.
- Taught frontline leadership to improve labor and management interactions, reducing grievances and arbitration needs.
- Helped management develop strategies for negotiating with labor unions and obtaining optimum terms.
- Advised managers on effective communication techniques for handling difficult situations involving employees.
- Investigated employee grievances and recommended appropriate actions based on collective bargaining terms.
- Conducted investigations into workplace complaints and grievances.
- Investigated allegations of discrimination or harassment in the workplace.
- Trained personnel on how to interpret and administer labor contracts.
- Resolved conflicts between staff members through mediation or other methods of dispute resolution.
- Testified in legal proceedings to discuss labor relations and labor contracts.
- Ensured compliance with all relevant federal, state, and local laws related to labor relations.
- Assessed risk levels associated with collective bargaining strategies.
- Convene mediations under the EEOC.
- Provide consultation and guidance on associated program areas, such as the Family Medical Leave Act (FMLA), leave, hours of work, attendance, reasonable accommodations (RA), and many other policies.
Education
Bachelor of Science - Human Resources Management
Capella University
Minneapolis, MN07-2015
Skills
- Labor & Employee Relations
- Dispute Resolution
- Collective Bargaining
- Employee Training
- Regulatory Compliance
- Conflict Management
- Workplace Investigations
- Mediation Techniques
- Labor Law Expertise
- Employment Law Compliance
- Research
- Performance management
Languages
Spanish
Professional
References
References available upon request.
Timeline
Labor and Employee Relations Specialist
Department of Homeland Secuity, U.S. Coast Gaurd
08.2016 - Current
Bachelor of Science - Human Resources Management
Capella University
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