Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rosie Meza

Whittier,CA

Summary

Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Motivated individual offering valuable contributions in all facets of administrative activities derived from diverse, 17-year background. Recognized for exemplary time management, organization, prioritization and work ethic.

Overview

11
11
years of professional experience

Work History

Lead Front Desk Coordinator

Iconic Skin Clinic
11.2022 - Current
  • Enhanced patient satisfaction by efficiently managing check-ins and check-outs, addressing inquiries, and resolving issues promptly.
  • Managed inventory of office supplies and product necessary for daily operations while keeping costs within allotted budget parameters.
  • Answered telephone calls promptly and appropriately handled needs.
  • Streamlined front desk processes for improved efficiency and productivity through effective organization and communication.
  • Boosted team performance by providing ongoing training and support to front desk staff, fostering positive work environment.
  • Developed strong relationships with patients through attentive service, resulting in repeat business and positive reviews.

Accounts Receivable Administrator

QA Lubricants
09.2017 - 11.2022
  • Enhanced cash flow by diligently monitoring and collecting outstanding accounts receivable balances.
  • Streamlined invoicing processes for increased efficiency and reduced errors in billing information.
  • Reduced days sales outstanding by implementing effective follow-up strategies for overdue invoices.
  • Collaborated with sales team to resolve customer disputes, improving overall client satisfaction.
  • Maintained accurate financial records through regular account reconciliation and adjustments when necessary.
  • Facilitated timely payment from customers by providing detailed invoice information and addressing any concerns promptly.
  • Managed month-end close process, ensuring timely and accurate financial reporting relating to Accounts Receivable balances.
  • Posted customer payments by recording cash, checks, and credit card transactions.
  • Reconciled daily AR ledger and verified proper posting.
  • Maintained excellent financial standings by working closely with bookkeeper to process business transactions.

Accounts Receivable/Credit Management Officer

Imperial Sprinkler Supply
01.2013 - 09.2017
  • Improved credit approval rates by implementing comprehensive risk assessments and thorough background checks on applicants.
  • Increased loan portfolio quality through consistent monitoring of accounts and proactive identification of potential risks.
  • Streamlined credit review process, resulting in faster decisions and reduced turnaround times for clients.
  • Negotiated favorable terms with borrowers, reducing default rates and saving company from potential losses.
  • Investigated and evaluated customers for creditworthiness and potential risk factors.
  • Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
  • Negotiated settlements and payment terms with customers and delivered customized payment plans.

Education

Associate of Arts - Sociology

Fullerton Community College
Fullerton, CA
03.2025

High School Diploma -

California Hight School
Whittier, CA
06.2023

Skills

  • Exceptional communication
  • Adaptability
  • Organizational skills
  • Document preparation
  • Multitasking capabilities
  • Time management
  • Attention to detail
  • Customer service excellence
  • Telephone etiquette
  • Appointment scheduling
  • Problem-solving abilities
  • Administrative support
  • Cash Handling
  • Customer Service
  • Bookkeeping
  • Office Administration

Languages

Spanish
Full Professional

Timeline

Lead Front Desk Coordinator

Iconic Skin Clinic
11.2022 - Current

Accounts Receivable Administrator

QA Lubricants
09.2017 - 11.2022

Accounts Receivable/Credit Management Officer

Imperial Sprinkler Supply
01.2013 - 09.2017

Associate of Arts - Sociology

Fullerton Community College

High School Diploma -

California Hight School

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Rosie Meza